virtual tours

Know Your Homebuyer Audience

June 30, 2025
By Jim Sorgatz

Are you surprised by new home construction trends in your own city?

Guess which house is the newbie?!

Having been in the industry for nearly 30 years, it is not often that I am surprised by trends in new home construction. The goal is to sell to anyone who financially qualifies. But, I had to laugh when I saw the email announcing the New American Home that is being built for the 2026 NAHB International Builders Show. It has basement space for up to 17 cars! I’ve known a number of people over the years with impressive car collections, but how wide is the audience that has more than a dozen?

In these times of elevated interest rates and sky high home prices there is much buzz about affordability, which theoretically implies to smaller homes. So, I am shocked to see the newest homes being constructed in my “affordable” neighborhood are 50%+ larger and significantly more expensive than my home that was built in the fall of 2022. The families shopping for homes right now are, apparently, looking for space, and they have the means to afford a bigger house. I guess that makes sense. Although there are genuine efforts by cities and builders to create affordable housing, the median price of $409,000 nationally per Zillow (down from $430K last year), doesn’t offer many options for typical first-time homebuyers, or families looking to move up a rung. This “affordability” paradox hammers home the importance of knowing your core audience, building for them, and marketing to them appropriately.

There are many builders who do this well and adapt to the changing environment. One example is Arizona based Meritage Homes whose mission today is, “To design and build homes that are innovative, built with care and superior craftsmanship, which deliver enduring value.” Contrast that with their mission a few years back, “To build move-in-ready affordable homes for entry-level and first move-up buyers,” and you can see the evolution to better reflect the current new home market.

Another builder to successfully navigate trends is Scottsdale-based luxury builder Camelot Homes who have retooled home designs and marketing from an elegant old world look and feel to a vibe that is much more contemporary to attract younger yet still well-heeled homebuyers.

How can you be sure you are targeting the right audience? Begin with a review of your overall marketing strategy. Do your website, sales offices, and print marketing appeal to the potential buyers you are attempting to attract? Although first-time and luxury home buyers are both seeking out their dream homes, the marketing for these two distinct groups looks very different. This is where consultation with marketing experts like Blue Tangerine , Denim Marketing, Group Two, Bokka Group, and Meredith Communications, to name a few, can be highly beneficial.

Next, review your digital marketing tools, and upgrade them if necessary. If you are still using static floorplans and stick renderings, think again. Interactive floor plans, 3D renderings, virtual tours, animations, and visualizers all play an integral role in engaging homebuyers and selling homes.

Interactive Floor Plans (IFPs) have universal appeal, and every builder website should feature them. Buyers of all demographics love to select structural options and customize their living spaces with the interactive furniture planner.

Outhouse’s colorized Interactive Floor Plan

Quality 3D renderings are essential for all builders as well. Black and white stick drawings are never a good option, even for the simplest of homes. Standard 3D (Outhouse Bronze and Silver) renderings are perfectly acceptable for most homes, especially those at lower price points. For move-up and luxury homes, you may want to consider 3D photoreal renderings (Outhouse Gold). Luxury and custom builders may want to opt for Platinum renderings that can be further customized.

Should your budget for digital marketing tools be a bit larger, investing in animations and virtual tours pays off in two significant ways. First, they enable homebuyers to digitally explore your homes from anywhere. Second, both are available at a fraction of the cost of constructing a model home. Your target buyer should be the top consideration when choosing which format to offer. Younger buyers prefer user-controlled virtual tours. Buyers over 50 often gravitate towards video format animations.

Visualizer’s allow home buyers to customize interiors and exteriors

Another online tool appealing to home buyers at all price points is the Visualizer. With both interior and exterior versions available, buyers can mix and match colors and finishes to achieve the desired look and feel. The visualization process is so much easier than making selections for an entire house based on one-inch paint chips and tiny floor, counter, and cabinet samples. It also removes some of the pressure and stress from the design center visit.

Here are a couple more ideas to help you connect with your appropriate audience:

Elevate your brand with distinguished print marketing. Consider the hotel industry when investing in print—the swankier the property, the more excellent the print collateral. The manager of the high-end hotel presents you with a “folio” at checkout in lieu of a bill. Although print appeals greatly to buyers in the luxury home market, even younger homebuyers like to walk away from the sales center with a brochure featuring their preferred floor plan and elevations, at a minimum. In today’s digital world, consumers still appreciate a tangible marketing piece when making one of their biggest life purchases. Why not present them with something sophisticated or fun, and memorable?

A great print piece makes a lasting impression!

Today, the most progressive builders are transforming their websites with artificial intelligence (AI) to better understand and target their audience. Like that provided by openhouse.ai, AI offers home buyers a personalized shopping experience and predicts where your unique market is going with more accuracy.

So take some time during this evolving housing market to understand your homebuyer and determine if your current marketing strategy is meeting their needs. If not, consider working with online marketing experts to determine which digital and on-site tools will move the needle most with your target audience to increase your new home sales.

The Bots are Coming: Are We Ready for the Disruption Ahead?

March 10, 2025
By Jim Sorgatz

_{Jimdroid – Created by Tabitha Warren with a little help from A.I,}

The past six months have been nothing short of a revelation. Last fall, I experienced an ischemic stroke—an event that was a bit terrifying and life-altering, but also utterly fascinating. While the recovery process has been grueling, it has also given me a rare, firsthand understanding of the intricate connection between the brain and the body—something most people never have to think about.

When a stroke occurs, blood flow to the brain is cut off, damaging nerves and severing their connection to various parts of the body. In my case, I lost control of most of my left side. However, I was fortunate—my face, speech, vision, and cognitive function were largely unaffected. Even more encouraging, my doctors reassured me that I had the potential for full recovery since I could still move my fingers and toes. What they didn’t immediately share, though, was just how difficult that journey would be.

After months of intense physical therapy and relentless effort, I have regained control of most of my muscles. Just last week, I celebrated a significant milestone—full range of motion in my shoulder. Walking, however, remains a work in progress. I can do it, but let’s just say I won’t be winning any style points.

This experience has given me a deep appreciation for something most of us take for granted: the brain-muscle connection. Under normal circumstances, our muscles simply do what they’re supposed to without conscious thought. A stroke doesn’t damage the muscles themselves but disrupts the neural networks that control them. Recovery, therefore, isn’t about healing muscles; it’s about retraining the brain to find new pathways through endless, repetitive exercises.

What Does This Have to Do with Robotics?

We all know the robots are coming. Many of us have chuckled at videos of Tesla’s Optimus robot tripping down a hill. Skeptics argue that humanoid robots are still decades away from being truly useful, but my stroke recovery has given me a fresh perspective—I now firmly believe they’re coming much sooner than we think.

Why? Because AI learning mirrors stroke recovery in many ways. Just as my brain must repeatedly attempt movements to forge new neural pathways, AI systems refine their capabilities through repetition. The more they practice, the smarter and more autonomous they become, adapting to new tasks without explicit reprogramming. We’ve already seen remarkable advancements in autonomous driving—Tesla’s latest Full Self-Driving (FSD) version 13.2 shows just how close we are to full autonomy.

The Impending Disruption in Homebuilding

It doesn’t take much imagination to picture robots swinging hammers on job sites. But what will push the homebuilding industry toward this reality? Tariffs? Immigration reform? The growing need for affordable housing? The catalyst may not be clear yet, but one thing is certain: innovation is essential for reducing construction costs and ensuring builders can continue to thrive.

Remember Katerra? In 2015, it looked like this technology-driven, off-site construction company would revolutionize the industry. But despite massive funding, the company ultimately collapsed in 2021 due to a combination of overspending, the pandemic, and lender failures. However, Katerra was just the tip of the iceberg. Since then, AI has advanced at an exponential pace, and robotics is poised to play a crucial role in the next wave of construction innovation.

Are We Ready for What’s Next?

Probably not. Most industries are slow to embrace disruption, and homebuilding is no exception. But the shift is inevitable. That’s why homebuilders and trade contractors need to start preparing now—adapting to new technologies and finding ways to integrate AI and robotics into their processes before they get left behind.

At Outhouse.net, we’ve always been at the forefront of innovation. From launching our first interactive floor plan over 20 years ago to developing interactive site maps, kiosks, animations, virtual tours, and visualizers, we’ve continually pushed the boundaries of what’s possible in digital marketing technology. And we’re not stopping anytime soon. We, too, understand the need to stay ahead of the curve.

The future is coming fast—are you ready?

Don’t Retire Print Marketing – Reimagine It

February 24, 2025
By Jim Sorgatz

People often ask us why a print company specializing in print for home builders is necessary. Heck, today, builders sometimes ask us if print marketing is still a valuable sales tool! The answer to both questions is a resounding “Yes!” We explain why in this post.

The Role of Print in New Home Sales

In a recent episode of the Digital Velocity Podcast, co-hosts Erik Martinez of Digital Velocity and Tim Curtis of NaviStone talk with Alex Kupski and Jake Hoffman, co-hosts of the Millennials in Print Podcast, about the Power of Print in the Digital Age. They conclude, “The more channels you’re present on and the more channels you’re marketing to people on, ultimately, the more effective you’re going to be. Print, just like social, just like email, just like your website, just like a commercial on TV, is a channel for you to market on. It’s another arrow in the quiver. It’s another way to reach people you might not have before.”

…the ubiquity of digital media has given print media a strange new power.” –Brandon Ortiz, Salesforce.com

Print marketing works best when paired with digital marketing. Digital marketing is often the most effective way to draw people in. With interactive site plans, interactive floor plans, renderings, virtual tours, visualizers, and Matterport tours, your website is arguably a home builder’s most potent marketing tool. But it is only effective for a home buyer’s few precious moments on your website. Print collateral, on the other hand, has a much longer life span. Brochures and floorplan/elevation minis often sit on a potential buyer’s countertop or table for weeks or months, a lasting reminder of your homes and communities. Not every prospect immediately purchases a home, so print is a great way to keep them focused on yours.

David Weekley Homes brochure with cactus front cover, and homes on the back

Data shows that print used in tandem with digital marketing is one of the most effective sales strategies as the two mediums strengthen and reinforce each other. A study by InfoTrends found that 66% of direct mail is opened, and 56% of consumers who respond to direct mail go online or visit a physical store. A recent article in SFGate offers some great tips to sync your print and digital marketing efforts:

Place QR codes on print materials.

Provide digital opt-ins for direct mail.

Include social media reviews and comments on print materials.

Include hashtags and calls to action on print materials.

Although digital and print marketing take different forms, They work together to engage customers and keep your brand at the top of their minds.

It isn’t game over for print marketing. The game has only changed.”

The game has changed regarding print marketing strategies. When you discover the power of fusing “low-tech with high-tech,” you will separate yourself from the homebuilders who made the mistake of transitioning to 100% digital marketing.

Print is particularly effective where there is a physical customer presence – In industries where customers interact in person, such as model home sales offices, print materials provide tangible takeaways. Homebuilders can leverage brochures, direct mail, and high-quality printed floor plans to keep their homes top of mind for buyers who may not be ready to purchase immediately.

Print Remains Relevant in the Digital Age – As digital marketing becomes more saturated, print marketing offers brands a way to cut through the noise. As digital marketing becomes more easily ignored, physical marketing materials command attention, creating a lasting impression.

Moreover, print campaigns should be fully integrated with digital efforts. Rather than treating print as an afterthought, homebuilders can maximize impact by designing campaigns that blend the strengths of both mediums. Brochures, mailers, even print ads should include QR codes, personalized URLs, or augmented reality elements that direct potential buyers to interactive experiences online. Instead of evaluating print and digital separately, builders should use KPIs that measure how both contribute to lead generation and engagement.

Why Use a Builder-Specific Printing Company?

The challenge builders face that is unique to our industry is the weekly sales cycle. From week to week, home prices may change, lot availability changes, and options may vary. The typical strip-mall printer is not equipped to automate this process. Outhouse built their business to serve a single industry – HOME BUILDING. We do all work in-house, from CAD for your construction documents to print materials for your sales centers. This allows all teams, including architectural, rendering, graphics, interactive, and print, to work in tandem. By doing so, we create accurate, up-to-date print materials that are consistent and coordinated with your digital marketing assets. Utilizing the latest technologies, we print and deliver materials on time every week, on the builder’s schedule. Challenge solved – you send us your edits, and we coordinate these changes across all platforms.

Professional Artwork Creation: Outhouse provides clients with the considerable advantage of having drafting and rendering services on-site, allowing coordination with the development of their artwork for all printed materials. This coordination offers clients superior accuracy, faster turnaround times, and lower overall costs.

Coordinated File Management: Another advantage is the ease of managing and coordinating all created artwork with professional digital file and asset management. All artwork is kept up-to-date, consistent, and coordinated between city design reviews, printed sales materials, large format displays, and interactive web products and services.

Superior Print Quality: Superior brand standard quality and consistency every time on every product is only possible with the coordination, color calibration, and production of all graphics, printing, and display under one roof. Unlike a mass-market printer like Vista Print, Outhouse is not a WYSIWYG (What You See Is What You Get) printer. We believe that good enough is never good enough, and we have the magnifying glasses to prove it! On rare occasions when colors are incorrect or print quality is not up to snuff the first time off the press, we recalibrate and rerun the job.

Builder-Specific Delivery: Unlike many industries, home building has a weekly sales cycle, and having your print delivered on time is critical. Outhouse understands this. We meet your deadlines your way on your weekly sales cycle.

Woodside Homes brochure with three homes

The bottom line is print marketing still plays an integral role in new home marketing and sales. There’s a reason the Outhouse Interactive Floor Plan has a save button. It allows prospective homebuyers to save their customized floor plans and print them out for further review.

What about younger generations? Retail Focus Magazine tells us that print is 30% more memorable than digital. This applies to all age groups. You need look no further than nightclubs which hand out leaflets advertising upcoming events, and university welcome packs to know that print still appeals to young people. The magazine also notes the best campaigns are when print and digital work alongside each other instead of trying to compete. A younger audience may be digitally savvy, but they still appreciate a well-thought-out hard copy campaign.

Although any printer can give you a halfway decent brochure, only a company like Outhouse coordinates your CAD, rendering, and interactive projects with your print materials and sales office displays. Even if our print pricing is a bit higher, you will save significantly more overall through efficiencies in coordination.

Woodside Homes floor plan — *When you update a plan, Outhouse coordinates the changes across CAD, print, and all digital marketing assets.*

Is 2025 the Year to Break Out of the “Home Builder Box?”

February 7, 2025
By Jim Sorgatz

There are many brilliant people here at Outhouse, and one of them is our content creator and social media manager, Tabitha Warren. An enthusiastic advocate for the FIRE (Financial Independence, Retire Early) movement, Tabitha made the bold decision to leave her full-time job as a tax accountant in her mid-thirties. But instead of retiring, she pivoted to a new career in digital marketing, joining our team at Outhouse while also helping other companies build websites. It wasn’t an easy transition, but through determination, hard work, and a relentless drive to learn new skills, she made it happen. Today, she’s a Canva expert, crafting stunning graphics and managing social media for most of our marketing efforts. What’s even more inspiring is her constant quest for the “next big thing.” Her curiosity and drive to adopt cutting-edge technologies push me, the old guy, to keep learning and reaching for more.

Tabitha Warren in front of husband Anthony

Tabitha Warren, enjoying some free time with husband Anthony

In a way, Tabitha’s journey mirrors the challenges the home building industry faces. As she mentioned in her January 10th post, “Navigating Labor and Supply Chain Issues,” the industry enters another year trying to stay ahead. It’s not a lack of demand—there are plenty of families looking for new homes—but labor and supply chain bottlenecks, coupled with sticky inflation, that are driving home prices higher (thank you, pandemic). And let’s not forget the high interest rates that persist even after a couple of Fed rate cuts (thanks, lenders).

Builders and contractors who adapted quickly survived.

The housing crash of 2008-2010 showed us that builders and contractors who adapted quickly survived. For many, that meant streamlining operations, letting go of staff (not-so-affectionately called “right-sizing”), and embracing new, cost-saving techniques. Some even chose to be acquired by other companies. Many long-time construction workers faced similar crossroads, and those who were willing to adapt to new careers—sometimes temporarily—are the ones who have thrived today.

The reality is, like the stock market, the home building industry is volatile. It’s a constant roller coaster ride with high highs and low lows, and rare are the moments when things are smooth sailing. The key to surviving and thriving? Being agile. Builders who can pivot quickly, streamline processes, adopt new methods and technologies, or even revert to time-tested strategies when necessary will be the ones who come out on top.

Image of a house blueprint transitioning to 3D exterior rendering

This is exactly why we built the Outhouse CAD department with this roller coaster in mind. Many homebuilders already rely on us for renderings and interactive tools, so it only makes sense to put our 30+ years of CAD expertise to work and help with drafting services. Here’s how outsourcing your drafting to us can benefit you:

• Uniformity for the Field Crew: Our approach ensures that your plans maintain a consistent look and feel across the board, no matter who the designer is.
• Compatibility is Key: Our 2D plans integrate seamlessly with other Outhouse services or external consultants—no hassle, just smooth collaboration.
• You Own the CAD Files: Whether you build one home or a hundred from a single set of plans, the CAD files are yours to keep.
• Accelerated Delivery of Marketing Assets: We can produce your interactive floor plans, site maps, virtual tours, visualizers, renderings, and brochures simultaneously, allowing you to hit the market faster and more cost-effectively.

Embrace the future (or more precisely, the present) with 3D photorealistic renderings, 360-degree virtual tours, and interactive floor plans.

If your website still sports black-and-white stick drawings and static floor plans and site maps, it’s well past time to think outside the box. Embrace the future (or more precisely, the present) with 3D photorealistic renderings, 360-degree virtual tours, and interactive floor plans. Interactive tools are far more engaging than static images—they allow homebuyers to digitally add structural options, rearrange furniture, and even take virtual walks through rooms with integrated VR hotspots. These experiences help families emotionally connect to your homes, turning casual browsers into serious buyers. Plus, interactive features are proven to increase the time visitors spend on your site, which often leads to more sales. In today’s tech-savvy market, these tools aren’t just a nice-to-have—they’re essential. Younger homebuyers, especially, love the gamified, interactive experiences.

Outhouse.net excels at providing all the digital and print marketing assets that today’s homebuyers expect when shopping for new homes, including 3D renderings, virtual tours, visualizers, interactive floor plans, and interactive site maps for your website. And we don’t stop there—we also offer interactive kiosks, print materials, large format signage, and display options for sales offices.

Looking for more ways to expand your horizons? The International Builders Show in Las Vegas, happening February 25-27, is a fantastic place to explore the latest in construction technology and trends. If you’re attending, make sure to stop by and say hello to Outhouse principals and our OSC partner Blue Gypsy Inc. in Sales Central, West Hall W311. We’ll be sponsoring coffee and snacks throughout each day, and we’d love to meet you. All are welcome—even if you have a floor pass only!

Nurturing Emotional Motivators in Homebuyer Engagement

October 10, 2024
By Stuart Platt

Man looking at interactive floor plan with multiple homebuilder browsers open

Human emotions are a powerful force, especially when it comes to purchasing a home. While homebuyers may believe their decisions are primarily driven by logic, the truth is, how they feel plays a significant—often subconscious—role. And in today’s digital-first world, that emotional connection begins long before the first in-person meeting; it starts online, the moment they visit your website.

Production home builders across the country offer similar baseline information on their websites—square footage, pricing, number of bedrooms, garage options. These metrics are essential, but they don’t differentiate you from competitors. To stand out in a crowded marketplace, your website must engage potential buyers on an emotional level. The builders who succeed will be those that move beyond data points and create an experience that resonates deeply with the emotions that drive purchasing decisions.

Breaking Through the Research-Only Mindset

Every homebuyer begins their journey in research mode, focused on gathering data to compare builders. They have a checklist—square footage, budget, number of rooms—and they visit one builder website after another, reviewing their options. The challenge for your marketing team is to disrupt that research-driven mindset and inspire potential buyers to linger, explore, and imagine themselves living in one of your homes.

This shift happens when your website transcends utility and starts tapping into the emotional motivators that drive decisions. Features like interactive floor plans (IFPs), 3D visualizations, and space planning tools can evoke creativity and excitement, encouraging users to move beyond simple data collection. The longer they stay engaged, the more likely they are to envision their future in one of your homes—and ultimately, to contact you.

The Power of Emotional Motivators

Emotional motivators are the psychological triggers that influence buyer behavior. According to Harvard Business Review, over 300 emotional motivators impact purchasing decisions, from choosing a brand of gum to selecting a home. For the homebuilding industry, the following five motivators are critical in shifting homebuyers from a research mindset to one of creativity and emotional investment:

Freedom: Buyers want to feel empowered. Websites that restrict access to information—whether through mandatory registration or withholding key details—stifle this sense of freedom. Open access to pricing, floor plan options, and even premium lot fees makes buyers feel in control. When buyers can freely explore, they are more likely to create emotional connections.

Freedom encourages creativity… Creativity encourages fantasy…
Fantasy encourages emotions… and emotions encourage purchases”.

Excitement: Excitement heightens emotions and accelerates decision-making. Tools like virtual walkthroughs and interactive site plans allow buyers to visualize their future, creating an emotional response that drives action. By fostering excitement early in the process—before they even speak with a salesperson—you increase the likelihood of a conversion.
Ownership: Empowering buyers to customize their future home—choosing finishes, adjusting floor plans, selecting options—instills a sense of ownership. This emotional attachment strengthens their commitment and increases their willingness to move forward with a purchase.
Security: Homebuyers are naturally anxious. They want to know the details: costs, layouts, school districts, and lot availability. The fewer questions a buyer has to ask, the more secure they feel. Your website should anticipate and answer these questions, reducing uncertainty and building trust.
Confidence: Confidence is the culmination of effectively nurturing all the previous motivators. When a homebuyer feels secure, excited, and in control, their confidence in both the decision and the builder solidifies. A website that fosters this confidence will convert visitors into buyers before they’ve even stepped foot in a model home.

Create an experience that inspires people to believe, “I CAN DO IT”
…and they will.

Interactive Floor Plans: The Cornerstone of Emotional Engagement

Of all the tools available to home builders, interactive floor plans (IFPs) are the most powerful for engaging emotional motivators across all demographics. While other features like virtual tours and 3D renderings are valuable, IFPs provide a unique opportunity for buyers to personalize their future home, creating a sense of freedom, ownership, and security—all in one experience.

However, not all IFPs are created equal. To truly leverage their potential, your IFPs must include:

Accessibility on All Devices: Buyers should be able to explore floor plans on their phone, tablet, or desktop, seamlessly. If the experience is clunky or limited to certain devices, you risk losing valuable engagement.
Dynamic Pricing: The best IFPs show live pricing that adjusts based on selected options and upgrades. This transparency enhances feelings of freedom and security, as buyers can immediately understand how their choices impact the final price.
Advanced Space Planning: An IFP should allow buyers to visualize their own furniture and fixtures in the space, giving them the freedom to design their home as they see fit. The more detailed and customizable this feature is, the stronger the sense of ownership and emotional connection. The best space planners will even have a library of electrical components (lights, outlets, security cameras, etc.).
Lead Generation Integration: Buyers who invest time customizing their dream home are prequalified leads. The IFP should seamlessly collect contact information and feed it into your CRM, ensuring your sales team can follow up with engaged, motivated buyers. If you do not utilize CRM, make sure the IFP platform has an integrated lead management system.

The right Interactive Floor Plans will nurture all Emotional Motivators.

Conclusion

In today’s competitive homebuilding market, it’s not enough to simply meet the needs of your buyers—you have to connect with them on an emotional level. By harnessing the power of emotional motivators and incorporating the right digital tools into your website, you’ll not only engage potential buyers, but inspire them to envision a future in one of your homes. After all, when you create an online experience that fosters freedom, excitement, ownership, security, and confidence, the decision to choose you becomes

Stuart Platt is Managing Partner at Outhouse LLC, an industry leader dedicated to providing an extensive and integrated menu of products and services to production home builders across the world. These services include but are not limited to Architectural Drafting, 3D Renderings, Virtual Tours, Animations, Interactive Floor Plans, Interactive Site Plans, Interactive Sales Office Displays, Interior and Exterior Visualizers, Graphic Design, Commercial Printing, and more. Outhouse is the ONLY company in the nation providing all of these services in house.

Join Stuart Platt at the Home Builder Digital Marketing Summit this October 23-24th! He’ll be diving deep into the strategies discussed in this blog, sharing insights on how to create an online experience that resonates with potential buyers on an emotional level. Don’t miss this opportunity to connect with Stuart and other industry leaders to elevate your digital marketing game.

Join us back here at OutThink in November for Part 3 of Bill Gelbaugh’s Unlocking Outhouse’s Potential with OKRs .