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Navigating Labor and Supply Chain Issues in Home Building

January 10, 2025
By admin-outhouse

Challenges Faced by an Aging Construction Worker Due to Delayed Retirement Age and Physical Strain. Concept Retirement Age, Physical Strain, Aging Workers, Construction Challenges, Delayed Retirement generated using AI by Anastasiia on Adobe Stock
Aging Construction Worker Image Generated by AI for Adobe Stock

The home building industry is facing some rough seas. Labor shortages and supply chain disruptions are rocking the boat, messing with project timelines and profits. The industry lost a ton of construction jobs during the pandemic – over a million, in fact. Things have picked up, but the homebuilding industry was still short almost half a million workers at the end of 2023. And it’s not just finding people; getting materials is a headache too. Construction costs have jumped by almost 40% since 2020, and supplies take forever to show up on site. It used to take under 7 months to build a typical house, but now it’s over 8 – all thanks to these problems.  

This isn’t just a temporary storm; it’s a whole new weather pattern for home builders. Builders might want to adjust their sails if they want to stay afloat. In this post, we’ll dive into what’s causing these issues, how they’re affecting the industry, and what can be done about it. Plus, we’ll look at how Outhouse can help builders work smarter, not harder.

Where Have All the Workers Gone?

The labor shortage is a big problem with deep roots. One reason is the “silver tsunami” – experienced workers are retiring, and not enough young folks are stepping up to take their place. For every five retirees, the home building industry only gets about two new workers. That gap is getting wider and wider, leaving home building high and dry, especially for skilled trades. Across the U.S., the construction industry has about 8.3 million construction workers, with 3.4 million in home building, but it’s not enough. A whopping 65% of builders can’t find enough finish carpenters. This drives up labor costs and throws off schedules. To put it in perspective, the industry needed over half a million extra workers in 2024 just to keep up. This is even worse than the shortage during the housing boom back in the mid-2000s, even though fewer homes are being built now. Something has to give!  

Image courtesy of CanvaPro

So, why aren’t young people interested in construction?

  • College Craze: Many young people think a college degree is the only ticket to success, so they’re not going to trade schools.
  • Tough Job: Construction can be tough on the body and sometimes dangerous, which doesn’t appeal to everyone.
  • Competition: Other industries like manufacturing are also scrambling for workers, so everyone isl fighting over the same talent pool.

Supply Chain Snags

The pandemic really showed the world how fragile our supply chains are. Closed borders, factories shutting down, and transportation issues created a real mess, making it hard to get materials and driving up prices. It didn’t help that everyone started panic-buying, which made things even worse .  

Lumber prices went through the roof. Appliances, windows, and doors were like gold dust. Projects got delayed, and costs went up all around.  

Even though the pandemic is mostly behind us, the supply chain is still tangled. The war in Ukraine, high energy costs, and ongoing shipping problems are keeping things unpredictable. Some companies are turning to tech to help, using things like “control towers” to track materials and adjust to changes quickly.  

close up architect showing new house project with tablet, empty land plot background generated by AI for Adobe Stock
Tablet computer showing new build generated by AI for Adobe Stock

Strategies for Success

Builders should consider being proactive to navigate these challenges. Here are some strategies that can help:

Finding and Keeping Skilled Workers

  • Invest in the Future: Builders can create apprenticeship programs and on-the-job training to bring in new talent and keep our current workers sharp. Some industry groups like the Home Builders Institute (HBI) and Lowe’s Foundation are putting money into training programs to get more people into the trades. Programs like The House That She Built work to educate young people about the opportunities available in the building industry. 
  • Cast a Wider Net: Look beyond the usual places to find workers. Reach out to women, veterans, and people who were formerly incarcerated. Partnering with community groups and schools can help us connect with potential employees.  
  • Show Appreciation: To keep good workers, consider offering competitive pay, offer great benefits, and give them chances to grow. Think health insurance, retirement plans, paid time off, and opportunities for promotions.  
  • Embrace Technology: Technology can help do more with fewer people. This includes things like automation, prefabrication, and digital tools for managing projects . By investing in technology, home builders can make jobs more efficient and appealing.  

Getting Needed Materials

  • Team Up with Suppliers: Strong relationships with suppliers are key to getting needed materials on time. Open communication and working together can help everyone in the supply chain anticipate problems and find solutions.  
  • Don’t Put All Your Eggs in One Basket: Have backup plans. Find new suppliers and consider using different materials if current suppliers run into shortages or hike up prices.  
  • Plan Ahead: Ordering materials in advance and keeping enough on hand can help avoid delays and price swings.  

Working Smarter, Not Harder

  • Simplify Choices: One way to ease the strain on the supply chain is to offer fewer product choices, sticking with materials that are readily available .  
  • Package Deals: Offering pre-selected material packages can make things easier for everyone and ensure that everything works together.  
  • Order Early: For important things like windows ordering them six months ahead of time and storing them can prevent delays. This takes some planning and space, but it can be worth it.  
  • Speak Up: Advocate for policies that can help fix supply chain problems. This includes supporting efforts to increase production of things like electrical transformers.  

How Outhouse Can Help

Outhouse.net has some great tools that can help home builders work more efficiently and deal with labor and supply chain issues. By outsourcing your drafting to Outhouse, you can save money and get top-notch expertise .  

Here’s a quick look at what we offer:

Here’s how these tools can help:

  • Less Rework: Accurate plans mean fewer errors and less time and money wasted on fixing mistakes.
  • Clearer Communication: IFPs and other visual tools help everyone understand the plan, preventing confusion and delays.
  • Smoother Operations: Outhouse products help streamline the design and construction process, making things more efficient.

Riding the Wave

The labor shortage and supply chain disruptions are tough challenges, but home builders can overcome them. By investing in the workforce, building strong relationships with suppliers, using technology wisely, and taking advantage of tools like those offered by Outhouse, home builders can weather this storm and continue building quality homes efficiently and profitably.

Unlocking Outhouse’s Potential with OKRs 

October 2, 2024
By admin-outhouse

Prologue

A few years ago, I found myself at a crossroads. As a partner at Outhouse, I had always prided myself on being a hands-on leader who could inspire creativity and innovation. But despite our successes, I started to feel like we were missing something—a clear, cohesive strategy that could unite our diverse teams around common goals. We were a group of talented individuals, but without a consistent framework to guide our efforts, we often struggled with direction, focus, and accountability. 

Meetings would drag on without concrete outcomes, projects would lose momentum, and our best ideas sometimes got lost in the shuffle. It was frustrating, and I knew we needed a change—a way to harness the full potential of our team and drive Outhouse forward. 

That’s when I discovered OKRs—Objectives and Key Results. I came across them while reading about how companies like Google and Intel had used this framework to achieve remarkable success. The concept was simple but powerful: set clear, ambitious objectives, define measurable key results to track progress, and align everyone around these goals. 

The idea sparked something in me. I saw OKRs as the path forward—a way to bring clarity and purpose to every level of our organization, from leadership to management, product development, and our creative teams. 

Implementing OKRs wasn’t without its challenges. It required a shift in how we thought about goals and accountability. But once we committed to the process, the transformation was undeniable. Suddenly, we had a shared language for success. Our objectives were no longer vague aspirations—they were clear, actionable targets that everyone understood and could rally around. 

OKRs didn’t just help us set goals; they changed how we worked together. Our teams became more focused, our meetings more productive, and our projects more impactful. We were no longer pulled in a hundred different directions—instead, we moved forward with purpose and confidence. 

In this series of blog posts, I’ll share the journey we took at Outhouse to implement OKRs and how they helped us thrive in a competitive market. If you’ve ever felt like your team could achieve more but just needed the right framework, then this series is for you. 

Let’s explore how OKRs can make a real difference—not just in theory, but in the day-to-day realities of running a successful business. 

1. Introducing OKRs: Understanding Why You Should Adopt Them 

Why write a series of blog posts about Objectives and Key Results, or OKRs? At first glance, OKRs might seem like just another goal-setting methodology. But let me tell you, they are so much more. OKRs are a powerful tool that can transform how you execute your business strategy, driving focus, alignment, contribution, and velocity within your team. 

When Silicon Valley startups realized that OKRs were behind the meteoric rise of companies like Google, LinkedIn, and Amazon, a wave of businesses rushed to adopt them, hoping to capture even a fraction of that success. And here at Outhouse, we’ve experienced firsthand the impact OKRs can have, especially in the competitive home-building market. 

In this first post, we’ll explore how the best companies use OKRs to harness that magic. We’ll start with the basics: the OKR framework, the philosophy behind it, the four goals of OKRs, and the incredible benefits you might be missing out on by not adopting them in your organization. 

Let’s Start with a Question—or Four! 

As Ken Coleman wisely said, “Good questions inform. Great questions transform.” Throughout our OKR journey at Outhouse, we’ve discovered four key questions that help us set successful OKRs: 

  1. What do we most want to achieve?
    What’s the right objective for our current goals and challenges? 
  2. How do we want to measure success?  
    What metrics will best show our progress and success? 
  3. What initiatives will get us there?  
    Are we working on the right initiatives to achieve this objective? 
  4. What’s the most efficient way to accomplish this?  
    Are we completing these initiatives as efficiently as possible?   

Is your objective to create a thriving business? What does “thriving” mean to you? Is it growing your user base? By how much? Is it increasing revenue? By what percentage? Is it improving retention? For how long? Combining an aspirational objective with quantitative results and focused initiatives allows you to set inspiring, measurable, and achievable goals. 

But setting a great goal is only half the battle. As a leader, your challenge is ensuring that your organization lives that goal every day. The real power of the OKR system lies in figuring out how to embed those goals into the daily, weekly, and quarterly rhythm of your company—into everything from planning meetings and status updates to celebrating achievements along the way. 

Are you ready to start implementing OKRs in your business? Let’s dive into the basics! 

The OKR Framework 

OKRs are built around three core elements: 

  1. Objective: Where do we want to go? 
  2. Key Results: What are the measurable outcomes we need to get there? 
  3. Initiatives: What do we need to do to achieve those results? 

The Objective is the goal of the company, team, or individual. Key Results are the measurable benchmarks that indicate progress toward the Objective. Initiatives are the tasks you need to perform to achieve those results—essentially, your “to-do list.” This framework is applied from the top of the organization down. Starting with an overall company Objective, each group or team sets their OKRs, and individual employees often have OKRs as well. This cascading interplay of goals keeps everyone aligned and moving in the same direction. 

The OKR Philosophy 

OKRs aren’t just about setting goals—they embody a unique belief system that sets them apart from other goal-setting methodologies: 

  • Ambitious: Objectives are meant to inspire, set just beyond what seems possible. Achieving 70-80% of a stretch goal is considered a success, not a failure. The idea is to push boundaries and aim high. 
  • Measurable: Key Results are tied to tangible milestones and outcomes. They remove ambiguity, providing a clear picture of progress. 
  • Transparent: OKRs are visible across the organization, from the CEO down to the newest intern. This openness fosters accountability and alignment, ensuring everyone is pulling in the same direction. 

This approach to goal setting was pioneered by Andy Grove at Intel and was later popularized by John Doerr, who introduced OKRs to Google. Today, thousands of organizations—from Spotify to the United States Navy—use OKRs as a central part of their management strategy. 

The Goals of OKRs 

When setting OKRs, it’s not just about listing tasks—it’s about strategic focus and collaboration: 

  • Focusing Efforts: OKRs are designed to be strategic rather than a mere checklist of tasks. They help identify the most critical business objectives, ensuring that your team’s efforts are concentrated on what truly matters. Strategy, as they say, is as much about deciding what not to do as it is about deciding what to do. With OKRs, discipline is key—only the most essential objectives should make the cut. 
  • Ensuring Team Collaboration: OKRs are structured to maximize teamwork, driving focused collaboration across the organization. The transparency inherent in OKRs, where everyone can see each other’s objectives and key results, fosters a culture of openness and alignment. It’s about everyone rowing in the same direction. 
  • Making Measurable Contributions: Key Results should be quantitative, providing clear evidence of progress. This removes subjectivity, allowing your team to see exactly how they’re advancing toward their goals. 
  • Driving the Company Forward: Ultimately, the success of your company hinges on achieving your goals. OKRs are the roadmap that keeps you moving forward, ensuring that every step you take is in the right direction. 

The Benefits of OKRs 

There’s a saying that “the simpler, the better,” and OKRs embody this philosophy, bringing tremendous benefits to those who implement them: 

  • OKRs Are Easy to Understand: Their simplicity is one of the biggest advantages. With just three elements—Objectives, Key Results, and Initiatives—OKRs cut through the noise. Unlike other performance management frameworks bogged down by jargon, OKRs are straightforward, making them easy to grasp and adopt. 
  • OKRs Demand Focus on What Matters Most: OKRs help you zero in on the most crucial priorities, guiding your team’s energy toward what truly matters. This focus not only drives performance but also empowers you to say no to tempting distractions that don’t align with your strategic goals. 
  • OKRs Foster Agility and Readiness for Change: OKRs typically operate on a quarterly cycle, allowing for frequent reassessment of priorities. In a fast-changing world, this shorter cadence ensures that your business remains agile, able to adapt quickly to new information and evolving circumstances. 
  • OKRs Promote Transparency and Alignment: With OKRs, transparency is key. Corporate-level objectives are visible to everyone, and team or departmental OKRs are shared across the organization. This openness encourages cross-functional collaboration and alignment, ensuring synchronization of every team’s efforts. 
  • OKRs Facilitate Conversation and Drive Engagement: OKRs aren’t just handed down from the top—they involve input from all levels of the organization. This inclusive approach fosters engagement, as team members feel ownership over their goals. When it comes time to review results, these conversations can boost morale and reveal opportunities for growth and development. 
  • OKRs Encourage Visionary Thinking and a Growth Mindset: At Outhouse, we believe in the power of a growth mindset—a belief that success comes from hard work, learning from failure, and continuously striving for improvement. OKRs embody this philosophy, encouraging audacious goal-setting and a willingness to step out of comfort zones. This mindset is crucial for thriving in today’s competitive environment. 

In Summary 

At Outhouse, we’re fortunate to have a team full of visionary, intelligent, and creative people. But over time, we realized that great ideas alone weren’t enough—we needed a better way to organize and prioritize our efforts. It’s easy to fall into the trap of starting too many projects at once, spreading ourselves too thin. OKRs have allowed us to continue pushing the envelope on innovation while forcing us to focus on the ideas that will have the greatest impact on our company and our clients. 

We believe your business can benefit from implementing OKRs as well. With the right focus, alignment, and execution, you can achieve extraordinary results. 

Next up… Preparing for Our OKR Journey! 

Bill Gelbaugh is one of our Senior Partners here at Outhouse and champions our OKR efforts.

Bill Gelbaugh is one of our Senior Partners here at Outhouse and champions our OKR efforts.

Strategies for Staying on Top of Home Builder Software Integration: With Insights from Kevin Weitzel

October 1, 2024
By admin-outhouse

Outhouse Partner Shares Game-Changing Approaches for Streamlining Operations and Enhancing Customer Experience

In the rapidly evolving world of home building, integrating cutting-edge software solutions has become crucial for success. Kevin Weitzel, a partner at Outhouse, brings his expertise to the forefront, highlighting three key areas where technology integration can significantly impact a home builder’s operations and customer experience. From streamlining lead management to revolutionizing visual asset presentation, Weitzel’s insights offer valuable strategies for home builders looking to stay competitive in today’s market. This blog post explores three critical areas of software integration that can transform how home builders operate and interact with potential buyers.

The CRM Conundrum: Automating Lead Capture

If you have more than a couple leads coming in each day, importing them directly to your Customer Relationship Manager (CRM) is essential… why would anybody want to clerk the consumer given information into their CRM, again, from whatever platform is generating your leads.

–Kevin Weitzel, Outhouse Partner

This is an important point that highlights a critical aspect of efficient lead management and customer relationship management in the home building industry. Here’s why it’s so significant:

Efficiency and Data Integrity: Automatically transferring leads directly into a CRM eliminates the need for manual data entry. This saves time and reduces the risk of human error in transcribing information.

2. Speed of Response: Immediate lead import allows sales teams to respond quickly to potential customers. In the competitive home building market, rapid response times can be crucial in securing a sale.

3. Resource Allocation: By eliminating the need to “clerk” or manually enter consumer information, staff can focus on more valuable tasks like follow-ups and relationship building.

4. Customer Experience: Consumers expect a seamless experience. Having to provide information multiple times can be frustrating and may negatively impact their perception of the builder.

5. Data Consistency: Automated lead imports ensure that all leads are handled consistently, regardless of their source or the time they come in.

6. Scalability: As a home builder’s business grows, manually entering leads becomes increasingly time-consuming and impractical. Automation is essential for scaling operations efficiently.

7. Analytics and Reporting: Direct lead imports allow for more accurate tracking of lead sources and conversion rates, which is crucial for optimizing marketing strategies.

8. Integration Benefits: When leads automatically flow into the CRM, it’s easier to integrate with other systems like marketing automation tools, further streamlining the sales process.

9. Competitive Advantage: Builders who can quickly and accurately process leads are better positioned to outperform competitors who rely on manual processes.

In essence, the statement underscores the importance of streamlining the lead capture process in the home building industry. It emphasizes that in today’s fast-paced, technology-driven market, manual data entry is an unnecessary and potentially detrimental step that can be easily eliminated with proper system integration.

The ERP Challenge: Overcoming Obstacles to Real-Time Pricing

Integrating your Enterprise Resource Planning (ERP) system with your interactive floor plans to achieve real-time pricing is a great idea.  Often easier said than done, the lynch pin in this process is almost always the ERP.  The desire from the home builder is there, but far too often, the ERP itself is intentionally lacking in the ability to feed the data, via an Application Programming Interface (API), into other platforms.  Once implemented, the biggest issue is the ERP provider breaking the feed connections; sometimes regularly.”

Kevin Weitzel, Outhouse Partner

The importance of ERP data for real-time pricing in home building cannot be overstated, and the challenges Kevin highlights are significant. Here’s why his point is crucial:

1. Accurate and Dynamic Pricing: Real-time ERP data enables home builders to adjust pricing instantly based on current costs, market conditions, and inventory levels. This ensures competitive and profitable pricing strategies. [6]

2. Customer Satisfaction: Up-to-date pricing information allows sales teams to provide accurate quotes to potential buyers, improving customer trust and satisfaction. [7]

3. Efficient Resource Management: Real-time data helps with better resource allocation and inventory management, reducing waste and improving profitability. [6]

4. Informed Decision Making: Access to current data allows management to make quick, informed decisions about pricing, promotions, and product offerings. [8]

5. Competitive Advantage: Builders who can offer real-time pricing are better positioned to respond to market changes and competitor actions swiftly. [9]

These issues underscore the need for home builders to carefully evaluate ERP solutions, prioritizing those that offer robust API capabilities and reliable data integration. It also highlights the importance of ongoing dialogue with ERP providers to address these challenges and push for more open, flexible systems that truly support the needs of modern home builders.

Revolutionizing Visual Assets: The Power of Integration

“An easy integration for any homebuilder website is to put all visual home assets on one web page. Why have various assets for a particular home/plan on separate pages?  It is quite easy to integrate all of the home’s assets onto a single page.  As an example, images and/or virtual tours can be linked as hotspots on both Interactive AND static floor plans.  When not linked, a menu of a gallery accessible on a floor plan is easy and garners engagement.”

Kevin Weitzel, Outhouse Partner

Interactive floor plans, renderings, visualizers, and virtual tours for a single home should all be on one page of a homebuilder website for several key reasons:

1. Improved user experience: Combining these elements on a single page allows potential buyers to easily access and navigate between different visualization tools without leaving the page. This creates a seamless, intuitive experience that keeps users engaged. [10][4]

2. Enhanced information retention: By offering multiple visual representations in one place, homebuyers are more likely to retain information about the home. This multi-faceted approach caters to different learning styles and preferences. [10][12]

3. Increased engagement and time on site: Interactive elements like floor plans and virtual tours are known to keep visitors on a website longer. Grouping these features on one page encourages extended exploration, increasing the chances of conversion. [12][13]

4. Streamlined communication: Having all visual tools in one location simplifies the process of sharing information with potential buyers. It reduces the need for multiple meetings or explanations, saving time for both builders and customers.[13]

5. Competitive advantage: Offering a comprehensive, interactive experience on a single page demonstrates a homebuilder’s commitment to innovation and customer service. This can set them apart from competitors and appeal to tech-savvy buyers. [13]

6. Personalization opportunities: Integrated interactive elements allow for easier customization. Buyers can explore different options and visualize changes more effectively when all tools are accessible in one place. [12][13]

By consolidating these features on a single page, homebuilders can create a more effective, engaging, and user-friendly online experience that better serves potential buyers and increases the likelihood of conversions.

Conclusion: Embracing Integration for Future Success

Kevin’s insights underscore the importance of embracing integrated software solutions in the home building industry. By addressing challenges in CRM lead capture, ERP data integration, and visual asset presentation, home builders can significantly enhance their operations and customer experience, positioning themselves for success in an increasingly competitive market.

Citations:

[1] https://subcusa.com/5-reasons-why-construction-companies-need-a-crm-today/

[2] https://blog.velocity23.com/blog/making-home-builder-crm-plan-nhbj

[3] https://www.builderdesigns.com/resources/blog/maximizing-roi-why-a-reliable-crm-system-reigns-supreme-for-homebuilders

[4] https://www.motionops.com/blog/importance-of-crm

[5] https://info.builderfunnel.com/what-is-the-best-crm-for-home-builders

[6] https://www.priority-software.com/blog/how-does-an-erp-real-time-data-support-business-growth/

[7] https://www.silkcommerce.com/epicor/maximizing-the-use-of-erp-data-for-real-time-pricing-for-quotes/

[8] https://www.linkedin.com/pulse/improve-your-reporting-real-time-erp-data-sagesoftware

[9] https://www.vialaurea.com/en/blog/blog-posts-3/the-power-of-real-time-data-in-erp-systems-21

[10] https://truplace.com/real-estate/3-reasons-floor-plans-are-great-virtual-tours/

[11] https://rextheme.com/real-estate-floor-plans/

[12] https://graphiclanguage.net/blog/benefits-of-interactive-floorplans/

[13] https://www.ecisolutions.com/blog/residential-construction/revolutionizing-home-buying-the-power-of-interactive-floor-plans/

The Power of Consistency: What Won’t Change in the Next Decade?

October 1, 2024
By admin-outhouse

In an era marked by rapid technological advancements and constant change, it’s easy to get caught up in predicting the future. Jeff Bezos once said, “I very frequently get the question: ‘What’s going to change in the next 10 years?’… I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is the more important of the two.” This insight highlights the critical importance of focusing on the constants that underpin lasting success.

One need look no further than to Katerra, the now defunct technology-driven off-site construction company founded in 2015.  Katerra seemingly held so much promise for streamlining the construction process.  Its demise ultimately came down to not-so-great management, but another contributor was lack of enthusiasm by the home building industry to make a major shift in construction methods.  Who knows, with AI coming into play we may see change in the next 10 years, but that won’t happen unless home builders and homebuyers begin to look at housing in a new light.  A house is one of the few things that is still entirely handmade here in America, and therefore a career choice and point of pride for many.

Image by Katerra Group courtesy of LinkedIn

The Foundation of Enduring Success

Success isn’t just about anticipating the next big trend or technological breakthrough; it’s equally about understanding and leveraging the fundamental principles that remain stable over time. These enduring elements form the bedrock of resilient and adaptable strategies.

Institutional Knowledge: The Unchanging Asset

One such constant is the value of institutional knowledge. This encompasses the collective expertise, experiences, and insights accumulated within an organization over time. Institutional knowledge is a critical asset that, when effectively harnessed, can guide decision-making, foster innovation, and provide a competitive edge.

Like any other industry, decision makers in home building often change roles, move to another company, or retire at some point.  New people coming onboard often have “new” ideas.  Sometimes the ideas are truly innovative, but often they have already been explored.  Whether it be in new home marketing, construction, or sales, this is where institutional knowledge is beneficial.  Long term employees and adequate documentation prevent companies from spinning their wheels, keeping them on the road to progress.

Unlike fleeting trends, institutional knowledge represents the enduring wisdom that an organization has built. It includes documented processes, historical data, and the nuanced understanding of market dynamics that only comes with experience. Preserving and utilizing this knowledge ensures continuity and stability, even as external conditions change.

Resilience: The Human Element

Another unchanging element is the human capacity for resilience. As Bezos emphasized, the ability to endure and adapt is crucial. This resilience is not just about weathering storms but thriving amid them. It involves cultivating a mindset that embraces challenges, learns from failures, and remains flexible in the face of uncertainty.

Will anyone ever forget 2020?  Builders moved their offices home, stopped construction for a short while, retooled their product, then charged ahead constructing new homes as the housing market boomed!  The ability of home builders to quickly pivot in 2020, and subsequent years as housing needs rapidly change, is a shining example of resilience.    

Building a resilient organization means fostering a culture where employees are encouraged to innovate, take risks, and learn continuously. This adaptability allows an organization to pivot and respond effectively to new opportunities and threats, ensuring long-term success.

The Intersection of Technology and Human Insight

While technology continues to evolve, the intersection of advanced tools with human insight remains a constant driver of innovation. Technologies like artificial intelligence and machine learning can process vast amounts of data and generate actionable insights. However, the interpretation and application of these insights still rely heavily on human expertise and intuition.

Check out this article from Denim Marketing about “Buy Now” buttons in home building!

With the rapid advance of technologies, builders have been exploring the potential of selling homes online with the click of a button.  Unlike most other products, there are many hurdles to clear when it comes to buying/selling a home.  Securing funding, credit checks, title searches, home inspections, appraisals, additional credit checks, construction and loan delays, pages of documents to sign, and last-minute snafus all come into play making human expertise essential – at least for the foreseeable future.   

Organizations that successfully integrate technological advancements with institutional knowledge and human resilience create a powerful synergy. This combination enables them to navigate complexities, anticipate changes, and maintain a strategic advantage.

Practical Strategies for Leveraging Constants

1. Document and Share Knowledge:

   – Create robust systems for documenting processes, best practices, and lessons learned.

   – Encourage knowledge sharing across departments to foster a collaborative environment.

2. Invest in Employee Development:

   – Provide continuous learning opportunities to help employees adapt to new technologies and methodologies.

   – Cultivate a growth mindset that values resilience and innovation.

3. Balance Technology with Human Insight:

   – Leverage AI and data analytics to enhance decision-making processes.

   – Ensure that human expertise guides the interpretation and application of technological insights.

4. Foster a Culture of Adaptability:

   – Encourage experimentation and risk-taking within a supportive framework.

   – Recognize and reward resilience and innovative thinking.

The Future of Stability

As we look to the next decade, the challenge lies not just in predicting change but in identifying and leveraging the elements that will remain constant. By focusing on institutional knowledge, human resilience, and the balance between technology and human insight, organizations can build a foundation for enduring success.

While the specifics of the future may be uncertain, the principles that drive success remain steadfast. By understanding and harnessing these constants, organizations can navigate the complexities of change and emerge stronger, more resilient, and better prepared for whatever the future holds.

Written by Jim Sorgatz and Tabitha Warren

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