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Tabitha Warren

Generative AI Unleashed: Real-World Applications and Implications of Generative AI for Businesses


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In an era where tech is sprinting forward, generative AI is shaking things up across the board. Companies are using it for all sorts of things, like whipping up content or fine-tuning their workflows. This game-changing tech is totally reshaping how businesses innovate and stay ahead. In this blog, we’ll investigate the possibilities and hurdles that come with generative AI, and how savvy companies can harness its power.

Opportunities with Generative AI

Generative AI can create text, speech, images, music, video, and even code, making it a versatile tool for various applications. Here are some key opportunities:

1. Content Creation: Businesses can produce a consistent online presence by using Generative AI to help develop high-quality content.

Nike, known for its innovative digital marketing, leverages AI technology to add emotional depth to its campaigns. By using AI to analyze the emotional traits of audience segments, Nike creates ad content that deeply resonates with consumers, boosting ROI.

One of their campaigns driven by AI-powered emotional analysis was the launch of Serena William’s sports apparel and the celebration of women in sports. Nike showcased a successful blend of influencer marketing and advanced technology. This approach has been a key factor in the brand’s ongoing success. Much of the content could have been produced without AI.

2. Customer Service: Human agents can find more time for complex issues by leveraging AI-driven chatbots and virtual assistants to handle repetitive customer inquiries. Sometimes, the technology can even produce high quality customer services in an environment where none existed before.

Sephora makes innovative use of AI to enhance the customer experience. Recognizing that many shoppers felt overwhelmed by their extensive product range, Sephora implemented an interactive chatbot-driven quiz to guide users through the shopping process. This not only personalizes the experience but also makes it more enjoyable.

Their success led to the launch of an AI-powered shopping service on Facebook Messenger, featuring tools like a virtual color match assistant and KikBot, an AI makeup expert offering tips. The results are impressive: Sephora has seen a 44% increase in customer engagement, and their chatbot now handles 72% of routine inquiries autonomously. This blend of technology and personalization truly sets Sephora apart in the beauty industry.

Sephora Chat Bot Images
Photo Credit: https://www.chatbotguide.org/sephora-bot

3. Product Design: Generative AI is transforming physical product design by significantly shortening design cycles and sparking unprecedented innovation.

This technology enables rapid generation and high-fidelity visualization of design concepts, making it easier to gather precise consumer feedback and refine designs. McKinsey estimates that generative AI could unlock $60 billion in productivity within product research and design alone.

3. Product Design: Generative AI is transforming physical product design by significantly shortening design cycles and sparking unprecedented innovation.

This technology enables rapid generation and high-fidelity visualization of design concepts, making it easier to gather precise consumer feedback and refine designs. McKinsey estimates that generative AI could unlock $60 billion in productivity within product research and design alone.

4. Marketing: AI can improve customer engagement and conversion rates by personalizing marketing campaigns.

Heinz A.I Ketchup, ‘Draw Ketchup’ campaign, property of Heinz Ketchup

Heinz has taken a creative approach to customer engagement by leveraging AI image generators following the success of their ‘Draw Ketchup’ campaign, which saw a remarkable 1,500% uplift. The brand encouraged both employees and fans to use AI tools to create artistic interpretations of their iconic ketchup bottle.

This initiative not only produced a wealth of amusing content (both user and AI generated) but also fostered a deeper connection with customers, as they actively participated in the brand’s narrative. The creative use of modern digital technologies has led to high engagement levels, showcasing Heinz’s ability to stay relevant and innovative in the marketing landscape.

Challenges and Ethical Considerations

While the potential of generative AI is vast, it also comes with significant challenges:

1. Bias and Fairness: AI systems can inherit biases from the data they are trained on, leading to unfair or discriminatory outcomes.

AI systems can pick up on hidden patterns that exist in our minds, leading to unintended consequences in how they operate. These biases can sneak in at different points during the AI’s creation, from gathering the initial data to teaching it how to work and finally putting it into action. It’s important to recognize both the obvious biases we know about and the more subtle ones we might not be aware of. Both types can interfere with the results an AI system gives us and even make existing unfairness worse.

Selection bias occurs when the training data is unrepresentative. Confirmation bias arises from over-reliance on existing trends. Measurement bias results from systematic data collection errors. Stereotyping bias reinforces harmful stereotypes, while out-group homogeneity bias leads to inaccurate handling of minority groups.

For more on this, check out this article from Forbes that discusses how racial bias can exist in AI systems: Forbes

Addressing these biases involves using mindful language, seeking diverse perspectives, and continuously monitoring AI systems to ensure they are fair and just.

2. Privacy and Transparency: The use of personal data in AI systems raises concerns about privacy, data security, and how that information will be used.

As AI technology advances, privacy and transparency are crucial. Governments and organizations worldwide are tightening controls to ensure ethical AI development and data protection. For instance, Europe’s upcoming AI Act sets new standards for AI usage.

Addressing AI privacy involves several strategies. Secure account management, robust data encryption, and regular security updates are essential for protecting sensitive information. Allowing users to customize privacy settings and access their data ensures transparency and control. Embedding privacy measures in AI systems from the design stage and having dedicated security teams to address threats are also key practices.

Educating users about AI technologies and adhering to regulations like General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) further bolster privacy efforts. By prioritizing these measures, AI can be developed and used ethically, safeguarding personal data and fostering user trust.

3. Job Displacement: The automation of tasks could lead to job losses.  This will make it necessary to have strategies for reskilling the workforce.

AI is likely to transform our lives in profound ways, reshaping how we work, live, and play. AI is predicted to add up to $15.7 trillion in global GDP by 2030. This statistic alone makes it crucial to cut through the hype and understand its real impact on the job market.

AI will influence jobs in two fundamental ways: automation and augmentation. Routine tasks like data entry and basic customer service will likely be automated, streamlining workflows and freeing humans from repetitive work. More complex tasks will see AI augmenting human abilities, such as helping healthcare professionals analyze medical images or assisting lawyers in summarizing documents.

The balance between automation and augmentation will determine AI’s impact on jobs. Automation will handle everyday tasks, while augmentation will, hopefully, improve human creativity and problem-solving. This shift will make roles requiring human ingenuity more valuable, whereas manual, repetitive jobs may face higher risks of automation.

The future of work could turn out in a couple of ways. One possibility, AI handles all routine tasks, allowing humans to focus on deep and creative work. This will hopefully lead to a happier, more productive society. Another possibility is that people displaced by AI will struggle to transition into new roles, worsening inequalities and straining social support systems.

The reality will probably fall between these possibilities. Companies might want to think about the social consequences of automation, not just what they might gain in efficiencies. This includes assessing AI’s impact on their workers, and companies may want to put measures in place to help workers transition to higher-skilled roles. Governments could also play a role in supporting workers through legislation and frameworks.

Overall, generative AI holds tremendous potential for companies who are willing to explore.  And this includes home builders!  Check out our recent webinar with Al Trellis, President of Home Builders Network, where he discusses AI in home building with Bill Gelbaugh and Kevin Weitzel from the Outhouse team.


From Income Tax Accounting to Web Design: Navigating Career Shifts and New Opportunities


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Accounting Female to Video Editing Female Courtesy of Canva Pro

During the global pandemic, many of us found ourselves reevaluating our career paths, seeking new opportunities, and embracing change in unexpected ways. My journey from being an income tax accountant to venturing into the realms of web design and social media coordination is a testament to the transformative power of adaptation and seizing new avenues for growth.

As a former income tax accountant, I never imagined myself delving into the creative realms of web design and digital marketing. Honestly, web design was my husband’s area. However, the pandemic presented unforeseen challenges and opportunities that compelled me to explore alternative career paths. With the traditional job market feeling dangerous to an immunocompromised woman, I decided to leverage my skills in finance and analytical thinking to venture into the digital landscape.

One of the most rewarding aspects of this transition has been the opportunity to collaborate with small businesses and the people that run them, particularly in the realms of homebuilding and trail racing. These industries, often operating on tight budgets and with limited digital presence, were initially hesitant to entrust their online presence to a relatively inexperienced designer and marketer. However, through open communication, dedication, and a willingness to learn, we embarked on a journey of growth and success together. Three years later, we continue to work together and implement new technologies and data to strengthen their strategies.

Shendo Cat Racing Home Page

A reader might be thinking, “Homebuilding and trail racing? What do these two markets have in common? How did this woman end up working in two markets that are so completely different?” The truth is twofold. First, I was a little bit lucky. The first project, the home builder marketer, fell in my lap through social connections. The second project, the trail race event coordinator, came by word of mouth after an employee from the home builder marketing company admired what I was doing and recommended me to a friend. But second, the heart of the businesses was the same. Both businesses want to help customers live happier, healthier lives. To achieve this, they needed to generate leads. They need to get their service offerings seen online.

Small and medium-sized homebuilders, in particular, stand to benefit immensely from embracing digital transformation and investing in a robust online presence. A well-designed website serves as the virtual storefront, offering a platform to showcase past projects, highlight expertise, and engage potential clients. Moreover, leveraging analytics and SEO practices can significantly enhance visibility and attract qualified leads, ultimately driving business growth and expansion.

Many people, new to web design and social media believe that having a digital presence will be cost prohibitive, but that isn’t true. The addition of a website and social media often pays for themselves. Especially, if you find a designer or coordinator that is the right fit for your company. Don’t be afraid to outsource to a designer or marketing firm that can help you grow.

According to a survey by Clutch, 46% of small businesses still do not have a website, representing a significant untapped market for digital growth.  Although many small builders have a website, some include little more than a logo, a couple of pictures, and contact info. By harnessing the power of web development and digital marketing, homebuilders can differentiate themselves in a competitive landscape, reach new audiences, and establish credibility in the industry.

Outhouse – The outsource Hub for Home Builders Home Page

In my experience, working closely with homebuilders and race coordinators to develop and optimize their websites has been immensely gratifying. By incorporating user-friendly design elements, compelling content, and strategic SEO tactics, we have witnessed tangible results, from increased website traffic to higher conversion rates. Moreover, the ability to track and analyze data enables us to refine our strategies continuously, ensuring maximum ROI.

As we navigate an ever-changing post-pandemic world, the importance of digital presence and online visibility cannot be overstated. Small companies that embrace innovation and adaptability stand poised to thrive in this evolving landscape. By partnering with skilled web developers and digital marketers, small businesses can harness the full potential of the digital realm, driving growth, and success in the years to come.

My journey from income tax accounting to web design symbolizes embracing change, adaptation, and accepting new opportunities. By collaborating with small businesses, I have not only found success but also forged meaningful partnerships built on trust, creativity, and mutual growth. As I look to the future, the potential for innovation and transformation in the digital sphere is limitless, offering boundless opportunities for those willing to seize them.

Tabitha Warren was an Income Tax Accountant for 15+ years.  In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing.  She currently, and very happily, works with video and photo editing, social media marketing, website building, and now blog writing.

From Clicks to Community: Mastering Visitor Engagement Using Your Home Site Blog


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Classic Home Builder Website, theoretical banner for dream homes

Alright, buckle up because we’re diving into the wild world of website success! Hey, you’ve decked out your website with new site maps and floor plans. That’s step one. You’re off to a great start!

You’re imagining the floodgates of customers, right? Well, hold on to your blueprint! It’s a bit more intricate than that.

First off, these shiny interactive floor plans (IFPs) and interactive site maps (ISPs) are stellar, no doubt. They’re like the red-carpet welcoming buyers, but they won’t drive the traffic there.

Enter SEO, the wizardry behind getting eyeballs on your site. Sure, it’s a complex dance with algorithms, but here’s a nifty trick—blogging. Yes, yes, you might be rolling your eyes at the thought of writing, but bear with us!

Think about it. You’ve got these incredible interactive tools showcasing house layouts, upgrades, and the whole spiel. But why stop there? Your site maps aren’t just about the house, they’re your gateway to the neighborhood. Nearby eateries, local schools, hangouts—all the soul of community life.

That’s where blogs become your ace in the sleeve! Write about the hidden gems around your communities. Neighborhood secrets, the best tacos in town, or where to grab the perfect latte on a Sunday morning. Take screen shots of your ISPs to show homebuyers what is in the area, helping them feel like they are already living there and how to plan a perfect day out. It’s not just about homes; it’s about crafting a lifestyle!1

So, next time you grumble about blogging, remember you’re not just selling houses; you’re curating experiences. Give it a whirl. Who knows, your blog might just be the key to unlocking a new world of buyers!2

Now, about the magic of blogs—they aren’t just there for show. Businesses that blog rake in more traffic. It’s a magnet for potential buyers scouring the web for their dream home. Plus, it gives your website some serious SEO brownie points.2

The thing is your website isn’t merely a digital property catalogue. It’s an immersive experience—a sneak peek into a potential life. Every blog post isn’t just a blurb; it’s an invitation, a snippet of the world they could be stepping into.3

See, the key isn’t just in flashing your interactive tools; it’s in telling a compelling story. So, the next time you sigh about blogging, think about the universe you’re creating for your buyers—one engaging post at a time.4

Get tapping those keys; your buyers might just be scrolling, waiting to discover their new home sweet home!

Remember, it’s not just about selling houses; it’s about selling a lifestyle. Cheers to blogging beyond the blueprints!

Tabitha Warren was an Income Tax Accountant for 15+ years.  In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing.  She currently, and very happily, works with video and photo editing, social media marketing, and now blog writing.

  1. (Source: Moz – SEO Basics)
  2. (Source: HubSpot – The Benefits of Business Blogging)
  3. (Source: Forbes – Blogging for Business)
  4. (Source: WordStream – 55 Blogging Statistics and Facts)

Year-End Takeaways for the Home Building Industry


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As we approach the end of another eventful year in the home building industry, it’s the perfect time to reflect on the key lessons and takeaways that can guide us into a promising future. Despite the challenges and uncertainties, there’s much to learn from the experiences of the past 12 months. Here are some crucial year-end takeaways for the home building industry:

  1. Adaptability Is Key: The year 2023 highlighted the importance of adaptability. Home builders who quickly adjusted their strategies in response to changing market conditions were better positioned for success. Flexibility and the ability to pivot in the face of challenges have become valuable assets.
  2. Digital Dominance Continues: The digital transformation in the home building industry is no longer a trend; it’s a necessity. With homebuyers relying on online research and interactive tools like never before, having a robust online presence, including virtual tours and interactive floor plans, is essential. There is some good news here: the costs of these digital technologies are dropping. This is an excellent opportunity for smaller homebuilders seeking a competitive advantage. Builders who want to stay ahead of the curve in 2024 should consider implementing digital assets they may have believed to be out of reach. Pricing has become much more competitive in recent years. Putting some digital tools in place could mean the difference between staying in the game and being unable to remain competitive.
  3. Supply Chain Management: The global supply chain disruptions served as a reminder of the significance of efficient supply chain management. Home builders should build resilient supply chains to prevent delays and maintain construction timelines. Resilience is essential in every part of the supply chain, from labor to subcontractors to materials and technology. 1
  4. Sustainability Matters: The demand for sustainable and energy-efficient homes is rising. Incorporating green building practices appeals to eco-conscious buyers and helps reduce long-term operating costs. The home building industry is waking up to the importance of green building. Even NAHB and IBS are getting involved by funding a Green Building Scholarship. Please find out more by visiting their website: https://www.nahb.org/advocacy/industry-issues/sustainability-and-green-building/sgb-scholarship-for-ibs
  5. Quality Over Quantity: Prioritizing quality over quantity is becoming the mantra of successful homebuilders. Delivering superior craftsmanship and focusing on customer satisfaction can lead to lasting success in the industry. For an interesting read about improving housing in America, check out what the Joint Center for Housing Studies of Harvard University found about the impact of COVID-19 on our current market. They have some interesting statistics on home repair ($420 billion spent in 2020), DIY vs professional, and the demand for quality housing. https://www.jchs.harvard.edu/improving-americas-housing-2021
  6. Teamwork and Talent: The importance of a skilled and motivated workforce cannot be overstated. Investing in employee training and well-being can improve productivity, retention, and overall company success. Continuing education for your Online Sales Counselors and Marketing team is imperative. The digital landscape is ever changing. Marketers need help to stay current. Summits and conferences can pay 100-fold. Online Sales Counselors are only as good as their sales experience and education. Help them by ensuring they have all the tools in their toolbox.
  7. Customer-Centric Approach: Home builders who put the customer at the center of their operations tend to thrive. Excellent customer service and transparent communication go a long way in building trust and loyalty. More and more builders are discussing that a customer-centric approach might involve having transparent online pricing. Just listen to what Reilly LePage of Logel Homes had to say on The Home Builder Digital Marketing Podcast: https://www.buildermarketingpodcast.com/episodes/190-elevating-the-online-home-buying-process-reilly-lepage Builder Online thought this was such an important topic that they featured the podcast this month on their Builder 100.
  8. Risk Management: With uncertainties in the market, effective risk management strategies are crucial. Planning for potential disruptions and having backup plans can mitigate unexpected challenges. Conducting market analysis before starting a project, having a robust financial reserve, and securing contracts with backup suppliers are just a few ways to mitigate risk.
  9. Local Market Insight: Understanding the unique dynamics of local markets is essential. Tailoring strategies to meet each community’s specific needs and preferences can make a significant difference. Home builders can always hire an independent market research team. If that is outside the budget, local home builders associations, real estate associations, and chambers of commerce often publish market reports, housing data, and economic indicators for specific regions. Additionally, the U.S. Census Bureau, local planning departments, and housing authorities publish data providing demographic information, building permits, and economic data. If all else fails, there are the good old real estate platforms Zillow, Realtor.com, and Redfin to peruse for statistics, pricing trends, and property listings.
  10. Continual Learning: The home building industry is constantly evolving. Those who commit to ongoing learning and staying updated on industry trends and regulations will remain ahead of the competition. Educational events like the National Association of Home Builders International Builders Show (IBS) and The Home Builder Digital Marketing Summit are key. Summits and Conferences help builders keep up with the ever-evolving industry. Monthly learning like that provided in Builder Town Hall by Meredith Communications is also a great way to keep your ear out.

As we bid farewell to this year, let’s carry these valuable takeaways into the future. The home building industry’s resilience and adaptability have been on full display. With the right strategies in place, the opportunities for growth and success in the coming year are boundless. Cheers to a promising and prosperous future in the world of home building!

Tabitha Warren was an Income Tax Accountant for 15+ years.  In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing.  She currently, and very happily, works with video and photo editing, social media marketing, and now blog writing.

  1. https://buildertrend.com/blog/construction-supply-chain/

Building a House in Arizona: Expert Guidance From Local Builders | Redfin


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Redfin is featuring Outhouse in an article, and we encourage you to check it out. Although we provide computer-aided design (CAD) and interactive marketing tools to builders nationwide, we are pleased to be included in an article about home building in our home state of Arizona.

Embarking on the journey of building your dream home in the Grand Canyon State of Arizona is an exciting adventure filled with unique considerations. From the vibrant energy of Phoenix’s city life to the tranquility of Flagstaff’s pine-scented forests, constructing a home here requires careful planning and consideration.

In this article, Redfin has gathered insights from seasoned Arizona builders to walk you through the essential steps, from understanding zoning laws to choosing the right materials for the Arizona climate. With practical advice and tips from start to finish, you’ll gain the confidence to manage your building project effectively and make informed decisions that bring your vision of an Arizona home to life.

Read the full article here: Building a House in Arizona: Expert Guidance From Local Builders | Redfin

Consider an Integrated Build/Market/Sell Process for Speed

Whether you live in Arizona or one of the other 49 states, when you are ready to design, build, and sell some new homes, it pays to consider a digital marketing provider like Outhouse, which offers in-house drafting services. Outhouse’s experienced CAD team works with some of the most successful production home builders across the nation on everything from master sets to redline revisions to plot plans. And, while your homes are being drawn, our production teams are simultaneously creating interactive floor plans, renderings, virtual tours, visualizers, print collateral, and more, helping you bring homes to market faster than the competition. Starting with Outhouse CAD as the foundation, integration is the key to streamlining the build/market/sell process.

As we head into the holiday season, Outhouse would like to thank all our clients and friends. We appreciate you and are grateful for the business you bring us throughout the year. Happy Thanksgiving!