OutThink

Tackling the Home Building Labor Shortage

October 1, 2024
By Jim Sorgatz

Two Innovative Organizations Making Strides In Workforce Development

One of the greatest challenges facing the home building industry in recent years is a labor shortage. With more and more kids going to college, and the tightening of work visa programs for immigrants, recruiting skilled workers has been a full-time job for many home builders and trade contractors. But the tides may be turning. A recent article in the Wall Street Journal, “How Gen Z Is Becoming the Toolbelt Generation,” observes that more young workers are going into trades. A few reasons for this are disenchantment with college, rising pay, and new technologies making careers in building much more exciting.

Home builders are also making strides in workforce development. I’d like to focus on a couple of innovative programs that are demonstrating success in this arena.

Jim Sorgatz, Outhouse VP Marketing holding The House That She Built book, flanked by Natalie Miles, owner of Natalie Miles Design, and Kristi Allen, owner of Woodcastle Homes — Natalie Miles, Owner – Natalie Miles Design, and Kristi Allen, Owner – Woodcastle Homes, with Jim Sorgatz, Outhouse VP of Marketing at a PCBC Professional Women in Building Bruncheon celebrating the success of The House That She Built

She Built Foundation

First is the She Built Foundation, an organization whose mission is to inspire girls to become the next generation of builders. It all started with a little book called The House That She Built, written and illustrated by Mollie Elkman and Georgia Castellano of Group Two. Published in 2021, this book has captivated thousands, inspiring a mostly women-powered movement, bringing the book and accompanying activity book to schools, libraries, and Girl Scout troops across the U.S. To make an even greater impact, the She Built Foundation was introduced to attendees at the 2024 International Builders Show. Did you know that 41% of the U.S. construction workforce is retiring by 2031? The need for construction professionals is great. Women currently only make up 11% of our industry. This organization serves a critical role in educating young girls (and boys) on the benefits of a career in building.

Home Building Academy

A little lesser known is the Home Building Academy located in Phoenix, Arizona. This initiative was launched in 2023, by Home Builders Care, the charitable arm of the Home Builders Association of Central Arizona (HBACA). For students in this 9-week construction training program, tuition is fully paid, and they leave with certifications in carpentry and electrical. In the first four weeks of the program, students learn the basics of construction including:

Reading a tape measure
Understanding construction documents
How to build, level, plumb, and square
Using hand and power tools
OSHA 10 safe working practices

Following the classroom introduction, students move to hands-on training in carpentry or electrical. Check out the informative video on the Academy website to learn more.

Students at the Home Building Academy practicing construction and electrical skills, against a backdrop of wood framing. — Students at the Home Building Academy practicing construction and electrical skills

Support for programs like this is crucial. Ed Brady, CEO of the Home Builders Institute, tells us we need to replace 2.1 million jobs in the next few years. We have a 2-3 generation shortage of workers, and many longtime building professionals are aging out.

One way you can support the Home Building Academy is by drinking wine and craft beers, and eating some delicious food! Coming up on Saturday, May 11, 2024, is the return of Builders Uncorked, an event I helped launch during my tenure at the HBACA. This fun evening features stations with a unique selection of wines from around the globe. All funds raised go to train the next generation of home builders.

Congratulations to HBACA CEO Jackson Moll on the success of the Home Building Academy. And cheers to Lisa Rugloski, Stratton Hickcox, and the rest of the HBACA team who are leading the charge to raise funds through the Builders Uncorked event. With Phoenix Metro being one of the fastest continually growing areas in the country, the Home Builder Academy’s role in training workers for the future is vital to the home building industry.

Optimizing the Design-Market-Sell Continuum: Tips for Home Builders – Part 2

October 1, 2024
By Jim Sorgatz

In the dynamic world of homebuilding, a term that often echoes through the corridors of innovation is “value engineering.” Investopedia defines it as a strategic method aimed at delivering essential project functions at the minimum possible cost. This approach champions swapping out materials and methods for more cost-effective alternatives while maintaining the integrity of functionality—and, we’d argue, quality, too.

At Outhouse, this principle is at the heart of our Design-Market-Sell methodology. Our suite of services—from drafting to visual aids and digital innovations to print solutions—caters to builders across the spectrum. Yet production home builders crafting anywhere from 30 to 3,000 homes annually, stand to gain the most from our holistic approach. By integrating our seasoned Computer-Aided Design (CAD) expertise, builders can forego the hefty expense of maintaining an in-house drafting team. As our CAD wizards work their magic, our graphics and rendering teams get cracking on interactive floor plans, site maps, virtual tours, and much more, paving the way for a seamless transition to print media and sales office displays. This cohesive strategy not only accelerates your market entry but does so with significant cost efficiency. And therein lies the secret to mastering the Design-Market-Sell continuum.

In the first chapter of this series, we unpacked the foundational tools every builder needs to design, market, and sell new homes. Now, let’s dive into the digital realm that captivates homebuyers and enriches their purchasing journey.

Crafting Emotional Connections: The Power of Interactive Floor Plans and Site Maps

Outhouse has been at the forefront of Interactive Floor Plans (IFPs) and Interactive Site Maps (ISMs) for over two decades, boasting a portfolio that’s as robust as it is innovative. Optimized for mobile use, these tools work like a dream on any device, aligning perfectly with the preferences of over 70% of today’s homebuyers.

Erin Kearney, VP of National Accounts

Erin Kearney, our VP of National Accounts, emphasizes the importance of understanding buyer needs and adopting a personalized sales narrative. The ability to swiftly capture and analyze consumer preferences sets a builder apart in a market brimming with competition. IFPs and ISMs are more than mere marketing gimmicks; they are bridges to potential buyers’ hearts and minds, allowing them to visualize and tailor their future homes. This emotional engagement is akin to the bond formed during a car’s test drive, transforming a potential purchase of “your house” into “my home.”

Moreover, ISMs offer a comprehensive view of available lots, linking directly to elevations, IFPs, virtual tours, and more, thus streamlining the journey from lot selection to home customization.

Marrying market insights with interactive tools is critical to truly excel in sales. These technologies elevate customer interaction and deepen the emotional bond with their future homes, positioning builders as pioneers in their field.

Sketch of Marilyn Monroe against a wood plank backdrop with the words, "Helpful Tips - Interactive"

Maximizing Engagement with IFPs and ISMs

Success with IFPs and ISMs hinges on precise construction documents and strategic website placement. Marcy Smith, our incredibly talented but media-averse Graphic Department Production Manager, shares invaluable tips for optimizing these tools:

Ensure clarity and accuracy in your CAD files before engaging with a digital tools provider. Autodesk offers a free ‘DWG TrueView’ for this purpose.
Incorporate a PDF version of your CAD files for ease of reference.
For IFP projects, detailed CAD files minimize back-and-forth, saving time and resources.
Clearly delineate desired lots for ISMs, especially in master-planned communities, to avoid unnecessary costs.
The placement of these tools on the website is crucial; they should be prominently displayed for easy access by potential buyers, enhancing engagement and site retention.

Outhouse partner Stuart Platt

Virtual Reality: The Frontier of Digital Engagement

Virtual Reality (VR) stands as the latest marvel in digital homebuilding tools, offering virtual tours, animations, and visualizers that transport the model home experience to buyers worldwide. Stuart Platt, an Outhouse partner, advises:

For interior VR projects, consider selecting from Outhouse’s extensive library of interior designs to save on costs, unless custom designs are necessary.
Utilize color and material visualizers to give buyers a comprehensive view of their customization options, though it’s wise to limit exterior color schemes to maintain community aesthetics.

As a quick VR refresher: Virtual Tours are user-controlled tours – buyers click from room to room. Animations are essentially a video tour. And, Visualizers are customization tools that allow buyers to select options, colors, and finishes whether it be interior cabinets and countertops, or exterior roofing, stone, and siding.

In Summary

The key to optimizing the design-market-sell continuum is to work with a sole provider like Outhouse – the outsource hub for home builders. Whether launching a new community or seeking innovative cost-saving strategies, Outhouse is here to guide you through optimizing your design, market, and sell process. Reach out today to explore how we can transform your homebuilding journey.

Optimizing the Design-Market-Sell Continuum – Tips for Home Builders – Part 1

October 1, 2024
By Jim Sorgatz

As the 2024 NAHB International Builders Show gears up to roll out the red carpet this week, it’s the perfect backdrop for a little fireside chat on elevating your home building game. With the industry’s brightest minds converging in one spot, buzzing with the latest trends and innovations, we at Outhouse are seizing the moment to sprinkle some of our own seasoned advice into the mix. Let’s dive into the art of perfecting the design-market-sell trifecta, shall we?

With so much information, this post is being broken into two parts. In Part 1 we cover CAD, Rendering, and Print Marketing – the essentials every builder must have. These are what we would call the more physical items, the ones used for design review, neighborhood presentations, in your design centers, and for the construction of your homes. In Part 2 we will discuss website tools. Although renderings fall into both categories, our second post focuses on digital tools that are more interactive.

Part 1: The Essentials – CAD, Rendering, and Print Marketing

In the realm of home building, there are a few non-negotiables: CAD, rendering, and print marketing. These are the bread and butter, the tools that transform a blueprint dream into a sticks-and-bricks reality.

VP of Operations Darin Keezer with CAD tips — Darin Keezer, VP of Operations

CAD (COMPUTER AIDED DESIGN)

Imagine having a magic wand that ensures your construction documents are flawless, a foundation as solid as the homes you build. That’s what good construction documents do for you. Here at Outhouse, under the guidance of our VP of Operations, Darin Keezer and his cadre of seasoned pros with over 30 years of experience working exclusively with production home builders, we offer CAD services that are a cut above. Here’s why:

Uniformity for the Field Crew: Our approach ensures that regardless of the designer, the plans maintain a consistent look and feel, making life easier (and error-free) for those on the ground.
You’re the Boss: The files? They’re yours. Whenever you want them, wherever you need them sent, consider it done.
No Nickel-and-Diming: We’re all about transparency. No per-lot-use or other hidden fees, just straightforward billing for the time spent on your plans.
Compatibility is Key: Our 2D plans play well with others, making them a breeze to integrate with additional Outhouse services or other consultants.

While the CAD magic happens, why not simultaneously kickstart your marketing with some stunning renderings, virtual tours, visualizers, interactive floor plans, interactive site plans, and print collateral? It’s all about multitasking.

RENDERINGS – A WEBSITE STAPLE

A well-crafted rendering can speak volumes, turning the intangible into something almost touchable. In today’s market, where digital home tours are gaining ground, the allure of a beautifully rendered image remains undiminished. While virtual tours and visualizers are becoming more mainstream, renderings are still the essential source of product visualization. Colored renderings should be a staple for every home builder website. Black/white stick drawings are a huge turnoff. For as little as $195, Outhouse can create a very nice 2D rendering. For a bit more, most builders opt for 3D photorealistic renderings, as they provide a far superior picture of a home. With realistic landscaping and the ability to include special lighting like dusk shots, the renderings are often more appealing than a photo of a newly constructed home, which is frequently on a dirt lot with a couple of “twigs” for trees. Today’s home buyers expect the essential marketing tools, and renderings fall into this category. Here’s how we make your projects pop:

From Meh to Marvelous: Ditch the bland for the grand with colored renderings that capture the imagination of your buyers.
The Devil’s in the Details: Outhouse partner, Stuart Platt, swears by the golden rule: the more accurate your CAD, the more stunning the rendering. It’s that simple.

Outhouse Partner Bill Gelbaugh with print media tips — Outhouse partner Bill Gelbaugh

PRINT MARKETING – YOUR PROJECT IN THE SPOTLIGHT

In an era where digital is king, print marketing retains its crown for creating tangible connections. With an onsite print department dedicated to print media for production home builders, here at Outhouse, LLC, we understand the importance of every stage of production home building printing and the vital steps to making your project a success. This includes on-time delivery to your sales centers. Bill Gelbaugh, our print guru, knows the ins and outs of making your projects shine on paper. Here’s his blueprint for success:

Plan with Precision: Like laying a foundation, choosing the right quantity, size, and type of print material sets the stage for everything that follows.
Choose Wisely: Not all printers are created equal. Opt for one that knows the ins and outs of the home building industry.
Attention to Detail: A single typo can throw a wrench in the works. Proofread like your project depends on it (because it does).
Clear as Day: When it comes to special requests or concerns, communication is key. The right printer will make your vision a reality.

That is our humble advice to ensure your print media materials turn out just as you envisioned and on budget. Remember, at Outhouse, LLC, we have more than 25 years of experience in specialized homebuilder printing.

MEET US AT IBS!

And there you have it, folks. A sneak peek into the alchemy of blending design, marketing, and sales into a seamless continuum. But wait, there’s more! Swing by IBS this week for a cup of joe on us at Sales Central in the West Hall, Room 311. Outhouse and our friends at Blue Gypsy Inc. can’t wait to meet you.

Stay tuned for Part 2, where we’ll dive into the digital deep end with website tools that make your projects not just seen, but experienced. Until then, happy building!

What a Move to Small Town America Taught Me About the Marketing Potential of Small Volume Builders

October 1, 2024
By Jim Sorgatz

a caboose in snow hosing the Railway Cafe — *Railway Cafe. One of the first places you see when you enter downtown Blaine.*

When my spouse and I decided to leave the hustle and bustle of Phoenix, Arizona and head to the Pacific Northwest, we were pretty clueless about where exactly we wanted to settle down. It was a couple of our long-time friends who suggested we check out Bellingham, WA, a city of around 100,000 people that I knew absolutely nothing about. This city, tucked away in the northwestern corner of Washington State, is primarily known for its vibrant brewery scene and its closeness to Vancouver, BC. I found the idea intriguing, especially since our friends had also moved here from a big city and were loving every moment of it. My main concern was whether I’d miss the conveniences I’d gotten used to during my 45 years in a bustling metropolis.

Soon enough, I realized that Bellingham has a surprising cosmopolitan flair for a city of its size. This is partly due to its proximity to Canada and the presence of Western Washington University, both of which add a certain liveliness to the place. Bellingham has quite a lot going for it, including a multiplex movie theater, Costco, Target, Trader Joe’s, Whole Foods, Home Depot, Lowe’s, Macy’s, Dick’s Sporting Goods, a decent dining scene, and an impressive farmers market. This makes it feel much bigger than many cities of similar size. The only thing missing from Phoenix is Sprouts! The stunning ocean views and the abundance of nature sealed the deal. Or so I thought!

two small dogs, one tan and one white in front of a Canadian obelisk sign — *My pups walking across the US/Canadian border in Peace Arch State Park.*

As fate would have it, we ultimately fell head over heels for Blaine, a cozy town of just 6,000 people located a mere 18 miles further north, right on the Canadian border; and that is where we settled. Was it a culture shock? Absolutely, but when you’re used to driving in Phoenix, a 20-minute commute to the “big city” is a walk in the park. We chose this area because of its breathtaking surroundings and a home in a neighborhood that stole our hearts. Blaine is nestled around Drayton Harbor and is adjacent to Birch Bay, both of which are absolutely unique. Every time I make the drive between the two, I can’t help but appreciate how fortunate we are to live in this picturesque seaside community.

a loaf of chive dill pickle sourdough bread — *Anna’s Sourdough Bread which comes in some interesting flavors!*

Despite not having all the amenities of a big city, Blaine has its own charm that makes it an amazing place to live. We’ve got L & L Bakery with some of the most scrumptious cakes and macaroons you’ll ever taste, Anna’s Bread that comes in the most unusual flavors (Dill Pickle or Taco Tuesday anyone?), and The Vault Wine Bar with a wine list that rivals most big-city fine-dining establishments. There’s even a trendy speakeasy that recently opened in the lower level of the 1890 Taphouse. The Semiahmoo Resort is located on a picturesque spit reaching out into the bay. And then there’s the Railway Cafe, housed inside a caboose, which is one of the cutest and most meticulously designed spots I’ve ever seen. Adding to Blaine’s uniqueness is Peace Arch State Park, the only park in the country where you can stroll freely between two countries, Canada and the USA. And remember, we’re just a short 20-minute drive away from all those big-city conveniences in Bellingham, and 30 minutes to Vancouver B.C.

a walkway of paves in front of boats in a harbor — *Blaine Harbor.*

Now, you might be wondering, what does all of this have to do with home building? Well, the lesson here is that you can be a small builder and still pack a punch. For starters, smaller builders often have more control over the quality of their homes. The biggest challenge I see for both small and some larger builders is in the online sales and marketing department. It mainly boils down to a lack of staff and the misconception that having a comprehensive digital marketing strategy is prohibitively expensive. This is where it really pays to seek help from the experts.

Did you know that for as little as $2,700, plus subscription fees, you can have a top-notch digital marketing firm like Blue Tangerine design and manage a professional, high-performing website for you? It’s a website that seamlessly integrates Search Engine Optimization (SEO) tools and comes with ongoing support. Since your website is frequently the first point of contact for potential buyers, investing in one that’s done right and generates leads is crucial. As Greg Bray, President of Blue Tangerine, puts it, “A website visitor’s first goal is to eliminate you! A cluttered website with too much information and a lack of focus can easily turn them away.” Never underestimate the power of your website when it comes to selling new homes.

bar with a rack of bottles wall in front of a wall of windows — *Packers Bar at the Semiahmoo Resort.*

While you’re upgrading your website, don’t forget to incorporate digital marketing tools like interactive floor plans, site maps, 3D photorealistic renderings, virtual tours, and visualizers. These are engagement tools that bigger builders already have on their websites. The good news is that these assets don’t have to break the bank. Interactive floor plans from Outhouse, LLC, the most robust in the industry, start at just $285 per plan. Virtual tours of pre-built homes kick off at $2,800. Compare that to the cost of constructing a physical model, and virtual tours and visualizers become a no-brainer.

In today’s digital age, with homebuyers doing most of their research online, another tool that larger builders use is AI chatbots, such as those provided by AtasRTX, or human-powered live chat services from providers like CommVersion. You don’t necessarily need to hire additional sales personnel to answer homebuyer questions around the clock. As more and more buyers turn to the internet to purchase homes, having an exceptional Online Sales Counselor (OSC) is crucial. To ensure success, you might want to consider training from a consultant like Blue Gypsy, Inc., or outsourcing the role of OSC entirely to a provider like Shared Drive.

old stone bridge over a stream — *Whatcom Falls Bridge in Bellingham.*

The bottom line is this: being a smaller builder with a limited budget doesn’t mean you have to settle for an inferior online marketing program. If you prioritize digital marketing and invest a bit upfront, you’ll likely recoup the costs with the sale of just one or two homes. With the rapid advancements in artificial intelligence, it’s essential to bring your website and online marketing tools into the digital age if you want to thrive in the world of new home sales.

horse pulling carriage down street in a small town — Carriage rides at Blain’s downtown holiday celebration.

From Clicks to Community: Mastering Visitor Engagement Using Your Home Site Blog

October 1, 2024
By Tabitha Warren

^{Classic Home Builder Website, theoretical banner for dream homes}

Alright, buckle up because we’re diving into the wild world of website success! Hey, you’ve decked out your website with new site maps and floor plans. That’s step one. You’re off to a great start!

You’re imagining the floodgates of customers, right? Well, hold on to your blueprint! It’s a bit more intricate than that.

First off, these shiny interactive floor plans (IFPs) and interactive site maps (ISPs) are stellar, no doubt. They’re like the red-carpet welcoming buyers, but they won’t drive the traffic there.

Enter SEO, the wizardry behind getting eyeballs on your site. Sure, it’s a complex dance with algorithms, but here’s a nifty trick—blogging. Yes, yes, you might be rolling your eyes at the thought of writing, but bear with us!

Think about it. You’ve got these incredible interactive tools showcasing house layouts, upgrades, and the whole spiel. But why stop there? Your site maps aren’t just about the house, they’re your gateway to the neighborhood. Nearby eateries, local schools, hangouts—all the soul of community life.

That’s where blogs become your ace in the sleeve! Write about the hidden gems around your communities. Neighborhood secrets, the best tacos in town, or where to grab the perfect latte on a Sunday morning. Take screen shots of your ISPs to show homebuyers what is in the area, helping them feel like they are already living there and how to plan a perfect day out. It’s not just about homes; it’s about crafting a lifestyle!¹

So, next time you grumble about blogging, remember you’re not just selling houses; you’re curating experiences. Give it a whirl. Who knows, your blog might just be the key to unlocking a new world of buyers!²

Now, about the magic of blogs—they aren’t just there for show. Businesses that blog rake in more traffic. It’s a magnet for potential buyers scouring the web for their dream home. Plus, it gives your website some serious SEO brownie points.²

The thing is your website isn’t merely a digital property catalogue. It’s an immersive experience—a sneak peek into a potential life. Every blog post isn’t just a blurb; it’s an invitation, a snippet of the world they could be stepping into.³

See, the key isn’t just in flashing your interactive tools; it’s in telling a compelling story. So, the next time you sigh about blogging, think about the universe you’re creating for your buyers—one engaging post at a time.⁴

Get tapping those keys; your buyers might just be scrolling, waiting to discover their new home sweet home!

Remember, it’s not just about selling houses; it’s about selling a lifestyle. Cheers to blogging beyond the blueprints!

Tabitha Warren was an Income Tax Accountant for 15+ years. In the first months of the pandemic, she took a chance and re-careered to freelance in Marketing. She currently, and very happily, works with video and photo editing, social media marketing, and now blog writing.

(Source: Moz – SEO Basics)
(Source: HubSpot – The Benefits of Business Blogging)
(Source: Forbes – Blogging for Business)
(Source: WordStream – 55 Blogging Statistics and Facts)