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OutThink

5 Tips for Selecting the Right Digital Marketing Agency for Your Home Building Company

October 2, 2024
By Outhouse Partner

As a successful home builder, you know that the home buyers in today’s world begin their home buying journey online.  They are searching for homes and evaluating builders’ new home communities and floor plans via their websites long before they ever decide to make contact with a salesperson and visit a community.  

Lady checking out builder website.
An engaging website is critical to new home sales.

You know you need to have a home builder website that generates quality sales leads, and you also want to grow the number of qualified home buyers that visit your site. 

You know it would be terrific to have a trusted partner agency to help you navigate the increasing complexities and options that are available in today’s digital marketing toolset.  But let’s be honest.  You are not an expert in digital marketing techniques and technologies, and you don’t have the time to become one.   You are also working with limited marketing resources and can’t afford to waste money on selecting the wrong partner.

We all fear making mistakes, especially when those mistakes will cost us time and money.  So how can you move forward with more confidence to find the digital marketing agency that is right for you and will help you sell more homes?

Here are some key questions to consider to help you evaluate a digital marketing agency that you are considering as a partner.

1.) Do they understand the home building industry?

There are a lot of agencies out there that are very good digital marketers but don’t have specific experience in working with home builders.  Your local agency down the street may be very good at understanding the nuances of SEO, paid search, email marketing, and more, but do you want to pay them to learn the difference between a floor plan and an elevation, or between a model and an inventory home?  

If you are looking for a partner who can help you execute on the tactical level, and will simply take your direction and implement it, then this type of agency may be a good fit for you.  

However, if you are not sure what the best steps are to move forward online and you are also looking for strategic advice and guidance and an understanding of what others in the industry are successfully doing, then you will want a digital marketing agency who has not just worked with a few other home builders as clients but is also participating in industry events and sharing ideas on industry best practices.

2.) Can they explain the technical things they do in a way that you can understand and be comfortable with?

Just because digital marketing can be technical in nature, doesn’t mean that you must work with an agency purely on blind trust.  It is important that you are comfortable with the direction and tactics that your agency partner is implementing on your behalf.  While it is not necessary for them to train you to become a digital marketing expert yourself, they do need to be able to communicate the details of what digital marketing activities they are doing and why they are doing them and do that in such a way that you can understand and be comfortable.  

These communication skills will continue to be important well beyond the initial sales discussions when you are deciding whether to work together.  While fancy charts and graphs can look pretty and impressive, as the agency reports their progress periodically, ensure they will not just send a canned report but will explain the data and the implications of that report.  With every report should come an understandable answer to the question: “Therefore, what’s next?”

Building blocks

3.) Can they describe their process and demonstrate that they understand where to start and how to get you where you want to go?

You feel like your business and the homes you build are unique and special, and they are.  But usually, those differences, while important, are a relatively small part of the overall picture of what you do and the homes you sell.  This means that an experienced agency is going to be able to see the commonalities between their clients across the services that they offer and define and create their process or framework for successfully serving you. 

Having a process to follow does not mean that you will get a cookie-cutter service or that the solutions provided will not be customized to your needs.  It does mean that you will get consistency in what they deliver for you and it demonstrates a deeper understanding of how the execution of digital marketing services can help you sell more homes, even when your homes are in a different location or target a different buyer demographic than someone else that the agency has worked with previously.

4.) Does the agency claim to be an expert in everything?

Confidence is great, arrogance is not.  It is very challenging in today’s environment for a single agency to be an expert in everything.  Be sure to ask where the agency draws the line of which services they will offer for you.  For example, at Blue Tangerine, we recognize that we are not experts in helping our clients with their core branding or with logo design, so we have established relationships with several other branding agencies so that we can provide referrals if our clients have a need for those particular services.

5.) Will the agency clearly measure success in a way that you are comfortable with?

When working with your digital marketing agency, it is very easy to lose sight of the ultimate end goal, which is to increase qualified leads so you can sell more homes.  This happens because agencies feel, often rightly so, that they don’t have the full control to be held accountable for that result.  Instead, they want to focus on metrics like website traffic increases and specific keyword rankings.  These are, of course, important metrics that need to be reviewed and will inform the tactical execution of your digital marketing plan and strategy.  However, if you double the amount of traffic to your website or your website is now ranking number one for your favorite keyword phrase, and you still do not sell more homes, is that really success?  

handshake
Trust between builder and marketing agency is key.

Bonus Tip:  Most importantly, are they someone you can trust?

Regardless of how the digital marketing agency you are considering measures up with whatever criteria that you apply, at the end of the day, it’s all about trust.  No partnership will ever be successful in the long term if both sides are not able to work together from a position of trust.  While trust is something that takes time to develop, here are a few ideas of ways to determine if an agency is trustworthy even before you’ve started working with them:

  • Do they get back to you in a timely manner, the way they promised to when you filled out the form on their website?
  • Do they deliver a proposal or quote within the timeframe that they told you they would, or if not, do they keep you up to date with where things stand?
  • Do they have a demonstrated expertise by working with other home builders?
  • How do their existing clients feel about working with them?

At Blue Tangerine, we recognize that to be trusted as your digital marketing partner is both an honor and a responsibility.  We’d love to earn that trust.  If you are ready to start selling more homes, reach out today and let’s talk. 

Submitted by  

Mila Sorensen, Director of Marketing & Marketing Services
Blue Tangerine.

Blue Tangerine is your website design, development and digital marketing agency all rolled into one – from mobile responsive websites, SEO and PPC to email and social media, we provide full-service solutions to home builders, online retailers, and businesses.

Insights From Our Online Marketing and Product Expert

October 2, 2024
By Jim Sorgatz

Atlanta Real Estate Forum Podcast

The career path taken by my co-worker and friend Kevin Weitzel is more interesting than most. Starting as a professional cyclist, he was an Olympic Alternate in 1988.  This was followed by service as a highly-decorated United States Marine for eight years.  Returning to his cyclist roots, his many productive years in the industry landed him a very successful career in the motorcycle/automobile world.  A strong belief in and practice of relationship selling catapulted him from floor sales to GM of the largest Motorcycle Dealer network in the United States in less than 5 years. He also has owned his own bicycle shop.  Five years ago, Kevin was introduced to the home building industry through a friend who owned Outhouse where, as Vice President of Business Development, he has led the team to the largest sales growth in company history since the housing downturn.  An expert in Interactive Builder Web and Marketing Content, 3D Rendering, Animation, Drafting, Virtual Reality, Matterport, and Print Marketing, Kevin is also a top-ranked International Builders Show speaker, and co-host of the weekly Builders Digital Marketing Podcast.

The podcast tables recently turned, with Kevin bringing his industry knowledge to the studio for an episode of Atlanta Real Estate Forum Radio. Joined by co-hosts Carol Morgan of Denim Marketing and Todd Schnick, the trio discuss Outhouse’s outsourcing services, as well as the effects COVID-19 has had on the way home builders design product, market online to buyers, and conduct sales onsite.

Click Here for Podcast

An early adopter of working remote, Outhouse has been riding the wave alongside the pandemic by helping home builders come up to speed with new technology. While builders have always used services like interactive floor plans and marketing features, the ongoing pandemic has accelerated reliance on these tools, plus more sophisticated virtual tours, animations, and visualizers in order to stay ahead of the competition in our new virtual world.

Enjoy the podcast!

Great Architectural Design Never Goes Out of Style

October 2, 2024
By Jim Sorgatz

What inspires a young entrepreneur to found a company focused on Computer-Aided Drafting (CAD) for residential architecture?  For Outhouse partner Stuart Platt, a big catalyst was growing up in one of the most breathtaking homes in Phoenix, “a unique desert oasis,” built by internationally acclaimed Architect, Will Bruder.  Constructed from a combination of glass, steel, and desert masonry, the home takes full advantage of the impressive desert setting in north Phoenix.  It is often hard to tell where the inside of the home stops and the outside begins.  SPECTACULAR!  This is the first thought that comes to mind when you walk in.   The second is, Wow, when Stuart says he grew up in an uninhibited family, he isn’t kidding.  There is nary a window covering in sight.  Third is who cleans all the glass?  The joke at Outhouse is this is why Stuart is so tall, he needed to be to reach the clerestory windows.  

Great design - expansive living room constructed of metal, glass and wood.
Great Design – Platt Residence, Phoenix AZ

Building this house did not come without challenges.  To move into their home, Stuart and his parents lived in a trailer on the property for four years while they were building.  After moving into the home prior to completion, construction continued for most of the Platt family’s tenure.  For those of us who have undertaken renovation projects while in our homes, we can certainly relate!

Modern, open kitchen designed for entertaining
Minimalist, but highly functional kitchen – perfect for entertaining

Earlier this year, the Platt residence went on the market and sold in a very short time.  Being curious by nature, Stuart asked a realtor friend to arrange a tour, and off they went.   When they arrived, they had a chance meeting with the owner, and when Stuart let him know his family built the home, the owner extended an invitation to house sit for a week while he was on vacation.  True story!

Outhouse Partner Stuart Platt in front of home his family built.
Outhouse Partner Stuart Platt – original homeowner (via parents)

Over the years, changes were made.  The sunk-in living room was raised, the kitchen was renovated, and needed most of all, proper air-conditioning units replaced a single evaporative cooler.  But the overall structure remains the same as it was when it was built more than thirty years ago. 

Expansive master bedroom with glass wall to bring the outdoors in.
Spacious bedroom which extends to the great outdoors.

The Platt residence proves that great design is timeless.  The HERS Rating on this home is probably astronomical, but who cares.  The one-of-a-kind design is fabulous!  Its style is being incorporated into today’s production homes which feature expansive walls of glass that open to the great outdoors, and materials that complement the natural setting.  Enhancing great design today are energy efficient features like dual pane low-e windows, well insulated walls and ceilings, a tight thermal envelope, air/vapor retarders, energy-efficient heating and cooling systems, low flow faucets and toilets, and energy efficient appliances.  Forward thinking builders are also implementing value engineering, modular construction, and innovative building envelopes including Structural Insulated Panels (SIPs), Insulating Concrete Forms (ICFs) and the JEP building system, all of which increase energy efficiency of a home.    

Great design and energy efficiency are at the core of Outhouse’s new partnership with Linderoth Associates Architects.  Our 40+ years of experience have led to a shared philosophy based five pillars of home design and marketing presented a decade ago by Sam Rashkin, Chief Architect of the Department of Energy Building Technologies Office:

  • Sustainable land development
  • Great design
  • High-performance
  • Quality construction
  • Effective home sales and marketing

With 76 million Boomers and 72 million Millennials seeking out builders who embrace these principles, the importance of designing, constructing and selling homes and communities featuring innovative planning techniques, great, timeless design, high performance, and socially responsible features cannot be overstated.  Homes like the Platt residence inspire us to build homes that seamlessly integrate indoor and outdoor living spaces.  Today’s innovative construction techniques allow that to happen.

OutThink – The New Blog from Outhouse LLC

March 28, 2025
By Jim Sorgatz

Moving Home Building Forward – Together

One of my favorite activities at trade shows is learning from industry insiders – even our own competitors. Collectively, we share so much knowledge. Yes, we are all vying for our piece of the pie, but builders, trade contractors, and service providers are also working as a community to build and sell the best new homes, and bring our industry into the 21st century. The catalyst triggered by events in 2020 cannot be overstated. Builder marketing and sales strategies have changed forever, and the way new homes are constructed is rapidly evolving as well.

Blocks spelling New Normal.  Homebuyers now expect online engagement with Interactive Floor Plans, Site Maps and virtual tools.
The New Normal: Homebuyers shopping online expect an engaging, interactive experience, similar to when they visit your model homes. Interactive Floor Plans, Site Maps, and virtual tours all play an integral role in online sales.

With an emphasis on pushing boundaries, Outhouse is pleased to present OutThink – our new blog for home builder marketing, sales, architecture, and construction executives who are looking to up their game.  In addition to insights from Outhouse staff, the blog will feature posts from top website builders, online sales experts, marketing gurus, designers, architects, engineers, and developers of new products.  All will focus on ways builders can create the best homes and offer an optimal experience for buyers shopping online and onsite in your sales centers. 

In an industry slow to change, the onset of Covid-19 has catapulted home builders forward in their migration to virtual home sales.  A recent article in Builder affirms the importance of having a buyer-centric website with engaging sales and marketing tools.  Homebuilding is booming, and much of that is due to builders finding innovative ways to market and sell homes online, and/or with minimal contact onsite.  Today’s home buyers expect digital buying solutions.  Sophisticated online marketing tools like animations, virtual tours, Interactive Floor Plans, and Interactive Site Maps play a huge role in building emotional connections with your buyers. 

Interactive Site Map.  Click on lot to view available home plans, elevations and Interactive Floor Plans
Take our most sophisticated Interactive Site Map for a spin. Click on any lot to reveal available floorplans. Then click a rendering to link to the corresponding Interactive Floor Plan.

Traffic is also ramping up at model home sales centers, so it is important to have great displays, and quality print brochures for potential buyers to take away.  You might also consider unassisted model home tours to adhere to social distancing guidelines.  We are in a challenging period, but it is also an exciting time for progression to the next level for marketing and sales. 

To learn more about the latest online tools for builders, email us to schedule an online demo. Or, catch us in one of our upcoming “live” presentations.

Knowledge is Power – Join Us at Upcoming Educational Programs

Home Builder Digital Marketing Summit

You will not want to miss the Home Builder Digital Marketing Summit, which Outhouse presents with leading digital marketing agency Blue Tangerine. Taking place in October and November over four weeks, the once-a-week two-hour program features an engaging roster of new home sales and marketing experts:

Chris Hartley – K. Hovnanian Homes
Michelle Smallwood – Holiday Builders
Ashley DeYoung – DeYoung Properties
Jimmy Diffee – Bokka Group
Angela McKay – Lasso CRM
Dana Kovach – Kovach Marketing
Spencer Powell – Builder Funnel
Bassam Salem – AtlasRTX
Greg Bray & Erik Martinez – Blue Tangerine
Stuart Platt & Kevin Weitzel – Outhouse, LLC.

TecHome Builder Online Summit

We are also pleased to sponsor the TecHome Builder Online Summit where our VP of Business Development & Sales Kevin Weitzel will be sharing his knowledge on the implementation of virtual tools to grow your market share. His presentation takes place on September 30th.

Pulse - Online Sales and Marketing

Finally, the Do You Convert PULSE event hosted by Mike Lyon and Kevin Oakley comes online October 6th and 7th. Although not speaking, Outhouse is proud to sponsor this program where builders will learn to navigate and leverage the current sales and marketing landscape to boost appointments and conversions

Join us for one or all of these insightful programs designed to help your sales and marketing team grow sales.

Now, a Question for You

What is your preferred length of blog?  The “gold standard” for many years has been 500-800 words. Data is now showing articles with closer to 2,000 words are garnering the most reads, likes, and shares.  This is assuming the content is interesting and educational.  As a reference, this post has around 730 words.  Do you prefer 500, 1,000, 2,000 words? Or a mix?  Please let us know your preference in the comments section. 

Thank you for checking out the OutThink Blog!  

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