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OutThink

Multigenerational Living: A New Era in Home Design

December 3, 2024
By Tabitha Warren

The landscape of American households is undergoing a significant transformation, with multigenerational living on the rise. This trend, highlighted by industry voices like Sara Gutterman of Green Builder Media, has sparked a demand for innovative housing solutions that cater to the needs of families across different generations. Lennar Homes, a leading homebuilder recognized for its commitment to sustainable and forward-thinking practices, has risen to the occasion with its NextGen® – The Home Within A Home® concept. This innovative approach revolutionizing how families live together is at the forefront of this movement. .

Lennar's NextGen Home Exterior Elevation with first level floor plan
Lennar’s NextGen home courtesy of Builderonline.com

NextGen: Redefining Multigenerational Living 

Lennar’s NextGen homes offer a unique solution to the challenges of multigenerational living. These homes feature a private suite with its own entrance, kitchenette, living room, bedroom, and bathroom. This design allows families to live together while maintaining privacy and independence. Lennar emphasizes the importance of flexibility in housing design, stating, “NextGen homes offer the perfect blend of togetherness and autonomy, allowing families to live in harmony while respecting individual needs.” 

Lennar NextGen Floor Plan

The Rise of Multigenerational Households 

The trend towards multigenerational living, echoed by publications like Green Builder Media, is driven by a variety of factors, including economic pressures, cultural shifts, and the desire for closer family ties. Sara Gutterman notes, “Multigenerational living is not just a trend; it’s a reflection of the changing dynamics of American families. Forward thinking builders provide solutions that supports these evolving needs.” 

The Benefits of Multigenerational Living 

Multigenerational living offers a range of benefits for families. It can provide financial support, shared responsibilities, and emotional closeness. Sara Gutterman believes that “Multigenerational living can foster a sense of community and belonging, creating a supportive environment for all family members.” Here more about generational homes and marketing on Sara’s interview on the Home Builder Digital Marketing Podcast.  

Green Builder Media’s Next Generation Influencer Group: Amplifying the Conversation 

Green Builder Media’s commitment to understanding and shaping the future of housing extends beyond construction. Through initiatives like the Next Generation Influencer Group, the company actively engages with thought leaders and influencers like Sara Gutterman, fostering conversations about emerging trends and innovative solutions in the housing industry. You can learn more about it at their webpage: Influencing the Future.

A young man and two young women collaborating in front of a computer screen.
Happy business people working on computer by wavebreakmedia courtesy of CanvaPro

The Future of Generational Housing 

As the demand for multigenerational housing continues to grow, companies like Lennar Homes and Green Builder Media are committed to leading the way with innovative solutions. Sara Gutterman envisions a future where “homes are designed to adapt to the changing needs of families, fostering connection and support across generations.” 

Conclusion 

Lennar Homes’ NextGen concept and Green Builder Media are a few of the companies redefining multigenerational living. These companies provide innovations like flexible and supportive environment for families of all sizes, fostering connection and independence. As the landscape of American households continues to evolve, builders could learn from these smart companies and be poised to meet the needs of families with innovative and adaptable housing solutions. 

*Floor plan image courtesy of www.lennar.com/nextgen/.

Crafting Great OKRs Part Two

October 30, 2024
By Bill Gelbaugh

Stock Image of happy group of people using sticky notes on glass board for planning OKRs.
Photo Courtesy of Adobe Stock: OKR3-1-AdobeStock_275135207

In our previous post, we discussed the characteristics and tips for creating effective OKRs. Now, it’s time to dive into the actual process of crafting OKRs that can drive your business forward. This post will guide you through each step, from creating and refining OKRs to aligning them across your organization and finalizing them for action.

The Process to Create Great OKRs

Create

The first step in crafting OKRs is to start small. Rather than using a large brainstorming group, which can lead to chaos and diluted focus, we recommend forming a very small team—just two or three people. This small group can dedicate the deep, time-consuming concentration needed to draft a set of OKRs that truly address your business challenges.

These small teams are tasked with tackling specific business problems and discovering creative solutions. They need the bandwidth to immerse themselves in the details—analyzing your competitive environment, scrutinizing your strategy, and identifying your core capabilities. These elements are the raw materials that lead to effective OKRs, and they must be carefully considered.

Whether you’re working at the corporate level or within a team, your small group should aim to document two to three objectives, each with one to three key results. These should be set at a stretch level—the 1.0 scoring level—to inspire high performance. (To be explained in detail later.)

Refine

Once your small team has drafted the initial set of OKRs, it’s time to bring them to a wider audience for review. Before your first full team meeting or workshop, share the draft OKRs with the relevant leadership group. If you’re working on corporate-level OKRs, this will involve the senior leadership team. For team-level OKRs, the team’s leadership group will need to be involved.

The purpose of this session is to critically examine the draft OKRs. The small team should explain their choices, and there should be vigorous debate to ensure that the OKRs are aligned with the broader goals of the organization. The objective is to reach a consensus on the OKRs that will guide your efforts for the upcoming quarter.

Align

In today’s business environment, much of the work is cross-functional, with teams collaborating to solve problems and create new ways of working. When crafting OKRs at the team level, it’s crucial to keep this context in mind.

After you have refined the OKRs, it’s time to take them on a “road trip” around the organization. This involves discussing your draft OKRs with other team leads, especially those on whom you depend or who depend on you. This step is all about ensuring alignment across teams, so everyone is working towards the same goals.

For instance, if one of your key results is highly dependent on another team’s assistance, you’ll want to ensure they acknowledge this dependency and pledge their support. Similarly, you’ll want to understand how your team can support other teams in achieving their OKRs.

Finalize

Once the alignment process is complete, it’s time to finalize your OKRs. If you’re working at the team level, the team lead and partners should meet with their superior—likely a member of the senior executive team—to get final approval for the OKRs.

Transmit

The final step in the crafting process involves two key tasks. First, you need to load your OKRs into a software system or a tracking tool such as Google Sheets or Excel. This is a simple but vital process. OKRs must be rigorously and formally cataloged to maintain the integrity of the entire OKR process.

Second, you need to communicate the OKRs to your team and beyond. We strongly recommend sharing them widely using a variety of media. An in-person meeting, such as an all-hands or town hall style gathering, is particularly effective. This provides an opportunity for employees who weren’t directly involved in the OKR creation process to ask questions and gain a deeper understanding of the decisions made.

The OKR Crafting Process

OKR Football Example

How Many OKRs Should We Have?

The late screenwriter Nora Ephron, famous for writing classics like When Harry Met Sally, Sleepless in Seattle, and Silkwood, had a remarkable talent for capturing the essence of a story. But before she became a Hollywood legend, Ephron was a journalist. She often credited her high school Journalism 101 teacher, Charlie Simms, with teaching her the most valuable lesson she ever learned about storytelling.

On the first day of class at Beverly Hills High School, Simms introduced his students to the concept of a “lead”—the opening sentence that captures the most critical elements of a news story. He explained that a good lead answers the who, what, when, and where. To drive the point home, he gave the class their first assignment: write the lead to a story based on the following facts:

Kenneth L. Peters, the principal of Beverly Hills High School, announced today that the entire high school faculty will travel to Sacramento next Thursday for a colloquium on new school methods. Among the speakers will be anthropologist Margaret Mead, college president Dr. Robert Maynard Hutchins, and California Governor Edmund “Pat” Brown.

The students furiously hammered away on their typewriters, each trying to craft a concise lead that summarized the who, what, when, and where. Their leads were variations of: “Margaret Mead, Maynard Hutchins, and Governor Brown will address the faculty on…” or “Next Thursday, the high school faculty will…”

When they finished, Simms reviewed their leads and set them aside. Then he told them they were all wrong. “The lead,” he said, “is ‘There will be no school Thursday!'”

In that moment, Ephron realized that journalism—and storytelling in general—wasn’t just about regurgitating facts. It was about figuring out what really mattered, cutting through the noise to find the point that resonated most.

Ephron would later say that this lesson worked as well in life as it did in journalism. And, as it turns out, it works great for OKRs too.

When you gather with your team to decide on your OKRs, you’re faced with a universe of possibilities. Customer concerns, shareholder interests, employee needs, competitive pressures—the list is endless. These are the organizational equivalent of the “who, what, when, and where.” Your challenge is to cut through the clutter and identify what is most important, what will have the most impact right now—essentially, the “lead” of your business story.

Woman giving thumbs up, holding a sign that says "Less is More."
Courtesy of Adobe Stock (edited in Canva Pro): OKR3-2-AdobeStock_295108345

So, how many OKRs should you have? We recommend following the principle of “less is more.” There is a significant opportunity cost to increasing your inventory of OKRs—namely, a lack of clarity and focus around what the company’s true priorities are. When you begin your OKR process, we suggest generating a small number—a handful at most—of objectives that are crucial to executing your strategy for the year. Then, as the year progresses, adjust your tactical objectives each quarter to keep moving those strategic objectives forward.

Next up… Driving OKR Alignment.

Bill Gelbaugh

Bill Gelbaugh is one of our Senior Partners here at Outhouse and champions our OKR efforts.

Let’s Get Moving! Election Results, the Dow is up, and What’s Next for Production Homebuilding?

March 27, 2025
By Bill Gelbaugh

Introduction

Hello! I’m Bill Gelbaugh, one of the Partners here at Outhouse, LLC. This morning, as I wrapped up our Sales and Finance meetings, one message came through loud and clear: It’s time to move forward! The election is behind us, the Dow is up, and there’s a sense of renewed energy in the air. Now that we have more political clarity, the focus is shifting toward what’s next—and that’s especially important for us in the production homebuilding market.

With the recent boost in market optimism, now is a great time to look at how the industry can leverage this momentum. In this post, I’ll dive into what we can expect for the production homebuilding sector in the coming months, how post-election shifts might impact our industry, and why we believe now is the time to act decisively. So, let’s dig in and see where the opportunities lie.

A symbolic growth graph against a breathtaking sunset, representing economic success and growth in a beautiful natural setting.
Image Courtesy of Adobe Stock

Post-Election Economic Climate and Market Optimism

Historically, election outcomes tend to influence market sentiment—and the initial post-election reactions often set the tone for the months ahead. With the recent election behind us, we’re already seeing an upward tick in the Dow and other major indices. This surge reflects a sense of renewed investor confidence, as markets generally react favorably to political stability and clarity. For those of us in homebuilding, this optimism in the financial markets is a promising indicator that demand and capital may flow more steadily in our direction.

Beyond market indices, the now decided political environment can bring some welcomed consistency to economic policies impacting homebuilding, from mortgage rates to tax incentives for residential construction. With clear policy paths, businesses are more likely to invest and make bold moves, something that could directly benefit production homebuilders and our clients. This is a window of opportunity to embrace a proactive approach and align ourselves with the positive momentum shaping the market.

New Homes Under Construction
Image Courtesy of Adobe Stock

Implications for the Production Homebuilding Market

With the election wrapped up and market signals leaning positive, the production homebuilding market has an opportunity to gain ground. Here are a few key areas where the recent changes and optimism may impact our sector directly:

  1. Interest Rates and Financing
    A critical factor for both builders and buyers is access to financing, and with the market’s optimism, there may be greater stability in interest rates moving forward. If the Federal Reserve maintains a balanced approach, mortgage rates could stay at manageable levels, encouraging prospective buyers to make their move. For builders, favorable interest rates can mean better loan conditions and a greater willingness among lenders to fund new projects—particularly in areas experiencing housing shortages.
  2. Housing Demand and Policy Initiatives
    The election outcome could influence policies that either directly or indirectly affect the homebuilding industry. For instance, any new measures to support affordable housing initiatives or incentives for new construction could stimulate demand and support the overall growth of the sector. With policy stability, builders can better anticipate regulatory requirements and plan their projects accordingly, which is key to keeping up with buyer demand.
  3. Investor Confidence and Capital Availability
    As the Dow rallies, investors tend to gain confidence in placing their funds in high-demand sectors, and housing continues to be one of them. Real estate often sees capital flow when the market trends upward, meaning developers might find more opportunities to attract investors or partners. With growing interest from both individual and institutional investors, the production homebuilding sector is positioned to secure the capital needed to meet demand and scale up production.
  4. Consumer Confidence Through Enhanced Buyer Experiences
    In today’s market, homebuyers seek a visually immersive, engaging buying experience. Outhouse, LLC meets this need by offering Brilliance Award-winning, cutting-edge interactive floor plans and advanced product visualization tools that allow buyers to envision their future homes in vivid detail. With customizable interactive floor plans, buyers can explore design options, experiment with layouts, and personalize features, fostering a hands-on, immersive experience that builds excitement and confidence in their investment.
    Beyond digital solutions, professional printing and display services ensure impactful, high-quality visual materials for model homes, sales centers, and signage, enhancing every stage of the buying journey. By integrating Outhouse’s innovative visualization and display solutions, builders can elevate brand presence, attract discerning buyers, and deliver a seamless, tech-forward experience from first look to final sale.
  5. Integrating Technology in Construction for Faster, Cost-Effective Builds
    As the housing market gains momentum, now is an ideal time for builders to invest in innovative construction technologies. Advanced methods like modular construction and 3D-printed components can help address labor shortages, accelerate project timelines, and manage costs—all key factors for meeting today’s growing housing demand. To scale efficiently, builders need to integrate cutting-edge technology into their processes, making tech-driven project marketing and sales essential.
    Outhouse, LLC supports builders with high-quality drafting, rendering, and visualization services that offer precise, visually compelling representations of projects. These detailed renderings enable builders to present homes in the best light, capturing buyer interest and building trust.
    Overall, the production homebuilding industry is positioned to thrive in this period of optimism and opportunity. With clearer policy direction and market momentum post-election, builders can confidently move forward to meet strong housing demands nationwide.
Close-up of a clock face with 'NOW OR NEVER' slogan emphasizing urgency and the importance of timely action in a high-stakes moment
Image Courtesy of Adobe Stock

Conclusion: Let’s Get Moving—The Time is Now!

With the election behind us and positive market signals on the rise, there’s no better time for production homebuilders to take decisive steps forward. The stability we’re seeing now creates a window of opportunity to expand, innovate, and meet the growing demand in residential construction. By capitalizing on market optimism and embracing the right tools, builders can stay competitive and create lasting value for clients.

At Outhouse, LLC, we’re here to support this vision. Our industry-leading drafting and rendering services, award-winning interactive floor plans, product visualizations, and top-notch printing and displays make it easy for builders to deliver a polished, immersive buyer experience. With our solutions, you can showcase projects in their best light, connect with clients effectively, and set a high standard for quality and professionalism.

So, let’s get moving! The time is ripe to elevate your home building projects, and we’re ready to partner with you every step of the way. Reach out to us today to see how our technology and services can help you maximize this moment—and build a brighter future for your business.

Bill Gelbaugh

Bill Gelbaugh is one of our Senior Partners here at Outhouse and champions our OKR efforts.

Crafting Great OKRs Part One

October 18, 2024
By Bill Gelbaugh

Part 3 of our Unlocking Outhouse’s Potential with OKRs series

In our journey so far, we’ve explored why OKRs are valuable and how to prepare your organization for this powerful framework. Now, it’s time to roll up our sleeves and dive into the art of crafting OKRs that truly drive results. In this post, we’ll focus on what makes for an effective Objective and Key Result, ensuring they align with your company’s broader goals.

Characteristics of Effective Objectives

An Objective is a concise statement that outlines a broad, qualitative goal designed to propel your organization forward. For those new to OKRs, the challenge often lies in understanding what makes a good Objective. Let’s break it down:

Inspirational

A well-crafted Objective is more than just a collection of words describing a business goal. It should compel your team to strive for a higher standard of performance. The power of an Objective lies in its ability to challenge your team to think differently. For example, instead of aiming for a modest 10% improvement, an Objective that pushes for a 50% increase will force your team to solve tough problems and rethink their approach. That’s the essence of what OKRs are meant to achieve.

Qualitative

Objectives should represent what you hope to accomplish, expressed in words rather than numbers. While numbers are crucial, they belong in your Key Results. The Objective is about setting the direction and the ambition, not the metrics.

Attainable

Striking the right balance between inspiration and reality is crucial when crafting Objectives. While it’s important to push the limits of what your team believes is possible, you also need to be realistic. Encouraging your team to stretch their imaginations is key but remember that every Objective should still be within reach with the right effort.

Doable in a Quarter

Assuming you’re setting Objectives on a quarterly basis, they need to be achievable within that three-month period. If your team suspects that an Objective will take a year to accomplish, then it’s probably closer to a strategy or vision than a quarterly goal.

Controllable by the Team

Whoever drafts the Objective, whether it’s at the corporate, department, team, or individual level, must be able to control the outcome. If your Objective isn’t met by the end of the quarter, and your first thought is to blame external factors like “Sales didn’t deliver,” then you’re missing the spirit of OKRs. The Objective should be something your team can directly influence.

Provide Business Value

Your Objectives should be directly tied to your strategy and should create tangible value for the business if achieved. If there’s no clear business benefit at the end of the day, then it’s probably not worth the effort.

Tips for Creating Great Objectives

Avoid the Status Quo

When setting Objectives, aim to push the boundaries of what your team can achieve. Avoid Objectives that simply recite what you’re already doing, like “Maintain market share” or “Keep training employees.” If you can accomplish an Objective without changing how you work, it’s unlikely to drive significant progress.

Use Clarifying Questions

Sometimes, the best way to get to the heart of an Objective is by asking simple, clarifying questions. For example, if someone suggests that you should “Create value for our customers,” dig deeper. What do they mean by “value”? Are they referring to a specific segment of customers, or all customers? Escalating from abstractions to specifics will help you identify the true Objective that needs focus.

Frame Objectives in Positive Language

Your Objectives should be framed in a way that motivates and compels your team to take action. For instance, instead of saying “Reduce the amount of junk food I eat,” you might frame the Objective as “Eat more calories from healthy food.” The latter encourages proactive behavior and has a higher likelihood of success.

Start with a Verb

Every Objective should start with a strong action verb that drives the intended direction. Do you want to “maximize loyalty,” “build loyalty,” or “leverage loyalty”? The choice of verb shapes the actions that follow, so it’s essential to be deliberate in your wording.

Identify What’s Holding You Back

A powerful way to create meaningful Objectives is to identify the barriers that are preventing your team from executing your strategy effectively. What challenges are holding you back? Taking an unvarnished look at these obstacles can help you set Objectives that address critical issues and drive progress.

Use Plain Language

While it’s important to be precise, your Objectives should be written in plain language that everyone in the organization can understand. Avoid jargon and acronyms whenever possible, or if you must use them, ensure that everyone knows what they mean. Clear communication is key to ensuring everyone is aligned and understands the importance of the Objective.

Characteristics of Effective
Key Results

If Objectives set the direction, Key Results are the benchmarks that measure your progress along the way. They answer the question, “How will we know if we’ve met our Objective?” While it might seem straightforward, creating effective Key Results that accurately gauge progress can be challenging. Here’s what to keep in mind:

Challenging

Research has shown that setting high goals leads to better performance and greater satisfaction at work. When drafting Key Results, aim high. Challenge your team to push their limits and think differently. However, ensure that the goals are still within reach, so your team stays motivated to achieve them.

Measurable

Key Results should always be qualitative and measurable. Whether it’s a raw number, a dollar amount, or a percentage, your Key Results need to be tied to clear metrics. Progress should never be a matter of opinion—numbers provide the clarity needed to gauge success.

Specific

When writing Key Results, clarity is crucial. Ensure that everyone involved understands exactly what the Key Result means and what success looks like. This shared understanding prevents miscommunication and ensures that everyone is working towards the same goal.

Owned

Those responsible for delivering Key Results should be actively involved in their creation. When team members help shape the Key Results, they’re more likely to be committed to achieving them. Ownership drives accountability and engagement.

Progress-Based

According to Harvard Professor Teresa Amabile, the most important factor in boosting motivation and creativity is making progress in meaningful work. Your Key Results should reflect this principle, allowing your team to see and celebrate progress as they work towards the Objective.

Vertically and Horizontally Aligned

Your Key Results should align both vertically with your team’s broader goals and horizontally with the objectives of other teams. Regularly reviewing and sharing Key Results ensures alignment across the organization, fostering collaboration and coherence.

Drive the Right Behavior

The saying “You get what you measure” holds true. Once you focus on a specific metric, you’re naturally drawn to improving it. Think carefully about the behaviors each Key Result might encourage and ensure they align with your broader objectives.

Tips for Creating Key Results

Focus on the Key, Not All Results

This exercise isn’t about listing every possible outcome—it’s about identifying the most critical results that will drive progress on your Objective. Focus on what truly matters and avoid the temptation to track every potential action.

Describe Results, Not Tasks

Key Results should focus on outcomes, not activities. For example, “Add twenty-five qualified opportunities to the pipeline” is a Key Result, while “Email a prospect” is a task. The former measures progress, while the latter is just one step along the way. Focus on the results that signify true progress.

Use Positive Language

Just as with Objectives, framing your Key Results positively can have a powerful impact. For example, instead of “Lower error rate to 10%,” try “Increase accuracy to 90%.” The positive framing can boost motivation and commitment.

Keep Them Simple and Clear

While Key Results should be robust, they should also be easy to understand. Complexity can lead to confusion and misalignment, so keep your Key Results straightforward.

Assign an Owner

Key Results need a clear owner—someone who is accountable for their achievement. Without an owner, responsibility can become diffused, leading to inaction. Make sure someone is clearly responsible for driving each Key Result to completion.

By following these principles and tips, you’ll be well on your way to crafting OKRs that not only inspire your team but also drive meaningful progress. Remember, the power of OKRs lies in their ability to align your organization’s efforts, ensuring that everyone is working towards the same ambitious goals.

Next up… Crafting Great OKRs – Part 2.

Bill Gelbaugh

Bill Gelbaugh is one of our Senior Partners here at Outhouse and champions our OKR efforts.

Nurturing Emotional Motivators in Homebuyer Engagement

October 10, 2024
By Stuart Platt

Man looking at interactive floor plan with multiple homebuilder browsers open

Human emotions are a powerful force, especially when it comes to purchasing a home. While homebuyers may believe their decisions are primarily driven by logic, the truth is, how they feel plays a significant—often subconscious—role. And in today’s digital-first world, that emotional connection begins long before the first in-person meeting; it starts online, the moment they visit your website.

Production home builders across the country offer similar baseline information on their websites—square footage, pricing, number of bedrooms, garage options. These metrics are essential, but they don’t differentiate you from competitors. To stand out in a crowded marketplace, your website must engage potential buyers on an emotional level. The builders who succeed will be those that move beyond data points and create an experience that resonates deeply with the emotions that drive purchasing decisions.

Breaking Through the Research-Only Mindset

Every homebuyer begins their journey in research mode, focused on gathering data to compare builders. They have a checklist—square footage, budget, number of rooms—and they visit one builder website after another, reviewing their options. The challenge for your marketing team is to disrupt that research-driven mindset and inspire potential buyers to linger, explore, and imagine themselves living in one of your homes.

This shift happens when your website transcends utility and starts tapping into the emotional motivators that drive decisions. Features like interactive floor plans (IFPs), 3D visualizations, and space planning tools can evoke creativity and excitement, encouraging users to move beyond simple data collection. The longer they stay engaged, the more likely they are to envision their future in one of your homes—and ultimately, to contact you.

The Power of Emotional Motivators

Emotional motivators are the psychological triggers that influence buyer behavior. According to Harvard Business Review, over 300 emotional motivators impact purchasing decisions, from choosing a brand of gum to selecting a home. For the homebuilding industry, the following five motivators are critical in shifting homebuyers from a research mindset to one of creativity and emotional investment:

  • Freedom: Buyers want to feel empowered. Websites that restrict access to information—whether through mandatory registration or withholding key details—stifle this sense of freedom. Open access to pricing, floor plan options, and even premium lot fees makes buyers feel in control. When buyers can freely explore, they are more likely to create emotional connections.

Freedom encourages creativity… Creativity encourages fantasy…
Fantasy encourages emotions… and emotions encourage purchases”.

  • Excitement: Excitement heightens emotions and accelerates decision-making. Tools like virtual walkthroughs and interactive site plans allow buyers to visualize their future, creating an emotional response that drives action. By fostering excitement early in the process—before they even speak with a salesperson—you increase the likelihood of a conversion.
  • Ownership: Empowering buyers to customize their future home—choosing finishes, adjusting floor plans, selecting options—instills a sense of ownership. This emotional attachment strengthens their commitment and increases their willingness to move forward with a purchase.
  • Security: Homebuyers are naturally anxious. They want to know the details: costs, layouts, school districts, and lot availability. The fewer questions a buyer has to ask, the more secure they feel. Your website should anticipate and answer these questions, reducing uncertainty and building trust.
  • Confidence: Confidence is the culmination of effectively nurturing all the previous motivators. When a homebuyer feels secure, excited, and in control, their confidence in both the decision and the builder solidifies. A website that fosters this confidence will convert visitors into buyers before they’ve even stepped foot in a model home.

Create an experience that inspires people to believe, “I CAN DO IT”
…and they will.

Interactive Floor Plans: The Cornerstone of Emotional Engagement

Of all the tools available to home builders, interactive floor plans (IFPs) are the most powerful for engaging emotional motivators across all demographics. While other features like virtual tours and 3D renderings are valuable, IFPs provide a unique opportunity for buyers to personalize their future home, creating a sense of freedom, ownership, and security—all in one experience.

However, not all IFPs are created equal. To truly leverage their potential, your IFPs must include:

  1. Accessibility on All Devices: Buyers should be able to explore floor plans on their phone, tablet, or desktop, seamlessly. If the experience is clunky or limited to certain devices, you risk losing valuable engagement.
  2. Dynamic Pricing: The best IFPs show live pricing that adjusts based on selected options and upgrades. This transparency enhances feelings of freedom and security, as buyers can immediately understand how their choices impact the final price.
  3. Advanced Space Planning: An IFP should allow buyers to visualize their own furniture and fixtures in the space, giving them the freedom to design their home as they see fit. The more detailed and customizable this feature is, the stronger the sense of ownership and emotional connection. The best space planners will even have a library of electrical components (lights, outlets, security cameras, etc.).
  4. Lead Generation Integration: Buyers who invest time customizing their dream home are prequalified leads. The IFP should seamlessly collect contact information and feed it into your CRM, ensuring your sales team can follow up with engaged, motivated buyers. If you do not utilize CRM, make sure the IFP platform has an integrated lead management system.

The right Interactive Floor Plans will nurture all Emotional Motivators.

Conclusion

In today’s competitive homebuilding market, it’s not enough to simply meet the needs of your buyers—you have to connect with them on an emotional level. By harnessing the power of emotional motivators and incorporating the right digital tools into your website, you’ll not only engage potential buyers, but inspire them to envision a future in one of your homes. After all, when you create an online experience that fosters freedom, excitement, ownership, security, and confidence, the decision to choose you becomes

Stuart Platt

Stuart Platt is Managing Partner at Outhouse LLC, an industry leader dedicated to providing an extensive and integrated menu of products and services to production home builders across the world. These services include but are not limited to Architectural Drafting, 3D Renderings, Virtual Tours, Animations, Interactive Floor Plans, Interactive Site Plans, Interactive Sales Office Displays, Interior and Exterior Visualizers, Graphic Design, Commercial Printing, and more. Outhouse is the ONLY company in the nation providing all of these services in house.

Join Stuart Platt at the Home Builder Digital Marketing Summit this October 23-24th! He’ll be diving deep into the strategies discussed in this blog, sharing insights on how to create an online experience that resonates with potential buyers on an emotional level. Don’t miss this opportunity to connect with Stuart and other industry leaders to elevate your digital marketing game.

Join us back here at OutThink in November for Part 3 of Bill Gelbaugh’s Unlocking Outhouse’s Potential with OKRs .

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